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Pool & Beach Attendant Part Time

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

employee discount

Job Description

Four Seasons is a world-renowned luxury hospitality company known for its commitment to exceptional guest experiences and genuine heart. Powered by a diverse team of dedicated individuals, Four Seasons strives to foster a culture where employees are encouraged to grow and push themselves to new heights. The company operates numerous luxury hotels and resorts globally, each delivering bespoke service and creating lasting memories for guests. With a focus on treating every individual with respect and kindness, Four Seasons stands out not only for its luxurious accommodations but also for its inclusive and supportive work environment. This culture enables team members to produce world-class service and build genuine connections with guests, ensuring that every visit is memorable.

At the Four Seasons Hotel at The Surf Club, guests experience oceanfront elegance combined with historic charm, located on the iconic shores of Surfside near Sunny Isles, Miami. Since its inception in 1930, The Surf Club has been a luxurious social club and landmark. This particular Four Seasons property marries the timeless allure of its heritage with modern luxury, featuring celebrated dining options and a world-class spa. The hotel caters to a discerning clientele looking for both relaxation and refined service in a breathtaking beachside setting.

The Pool and Beach Attendant role at this prestigious location is essential for maintaining the resort’s high standards of guest service. The attendant provides attentive and professional service to guests at the pool and beach areas, including offering water, spritzing guests with cooling mist, providing towels, assisting with seating arrangements, umbrellas, and facility orientations. The position requires responding effectively and courteously to guest requests to ensure maximum customer satisfaction, all while adhering to Four Seasons' policies and procedures.

This part-time role is ideal for individuals who have a passion for hospitality and enjoy engaging directly with guests to enhance their leisure experience. The Pool and Beach Attendant is responsible for daily opening procedures such as securing pool keys, unlocking cabinets, setting up amenities, and managing communication devices. An important aspect of the role is proactively anticipating guest needs and providing seamless service in a friendly and unobtrusive manner. Attendants also assist guests in understanding the hotel’s services and amenities, ensuring they make the most of their stay.

The position requires basic food and beverage knowledge and the ability to speak and read English to communicate effectively with a diverse international clientele. Four Seasons offers competitive wages, a comprehensive benefits package, and numerous employee perks such as complimentary meals, uniform dry cleaning, and parking. Additionally, team members enjoy employee discounts for stays at any Four Seasons property worldwide, reflecting the company’s dedication to rewarding and supporting its staff. This is an excellent opportunity to join an esteemed luxury brand known for unparalleled service and to be part of a team that makes a meaningful difference in guests' lives.

Job Requirements

  • Basic food and beverage service knowledge and skills
  • Able to read and speak English

Job Qualifications

  • Basic food and beverage service knowledge and skills
  • Able to read and speak English

Job Duties

  • Provide guests with water, spritzing, towels, and assistance with seating arrangements
  • Provide umbrellas and facility orientation at the pool and beach
  • Conduct all opening procedures including obtaining pool keys, unlocking cabinets, setting up amenities, and phones
  • Provide information and assistance to hotel guests, give orientation, facilitate registration, and familiarize guests with hotel services and hours
  • Anticipate and service guests' requirements proactively before requests
  • Serve and clear food and beverage items in an unobtrusive and professional manner

Job Criteria

Experience

Entry Level (1-2 years)


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