Pollo Tropical - Food Service Worker Lead - Florida State University

Tallahassee, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $13.75 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development opportunities

flexible schedule

Job Description

Aramark is a global leader in food services and facilities management, proudly serving millions of guests every day across 15 countries. Rooted in a mission of service and united by a strong purpose, Aramark is committed to making a positive impact for its employees, partners, communities, and the planet. The company values equal employment opportunity and diversity, fostering an inclusive work environment free from discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, sexual orientation, veteran status, and other protected categories.

As a Food Service Worker at Aramark, you will play an essential role in ensuring the smooth operation of food preparation, service, and customer satisfaction. This role is dynamic, offering hands-on experience and great opportunities for growth within the company. Working under the guidance of a manager, you will assist with food preparation, portion meals accurately, serve customers with a positive attitude, and maintain cleanliness and safety standards within your work area. This role is ideal for team players who are organized, focused, accountable, and eager to develop skills in a vibrant, fast-paced environment.

The Food Service Worker position at Aramark involves a diverse range of duties including leading food preparation efforts, coordinating the setup and breakdown of stations, cooking according to recipes, maintaining temperature logs, and quality control by sampling food before service. You will also be the friendly face greeting customers and managing their service experience, addressing concerns with a courteous and professional demeanor. Maintaining a clean and sanitary workspace, proper waste disposal, and transferring supplies and equipment are important responsibilities as well.

This position may also require cross-training to assist in concessions, catering, and special events, highlighting the flexible and multifaceted nature of the role. Physical demands include frequent lifting, bending, pushing, and prolonged periods of standing or walking. Use of personal protective equipment (PPE) and adherence to safety protocols is required to ensure a safe working environment.

Aramark is dedicated to supporting career development, providing a workplace where talents are nurtured and passions are fueled. Joining the company as a Food Service Worker offers the chance to build a rewarding career and make meaningful contributions to the community and customer experiences. Whether you are pursuing a new challenge or looking for a place to grow professionally, Aramark provides the resources and support needed to reach your full potential.

Job Requirements

High school diploma or equivalent preferred
Prior experience in food service or related field preferred
Ability to stand for extended periods and lift heavy items
Strong communication skills
Must be able to follow safety protocols
Ability to work flexible hours, including weekends and holidays
Must be able to wear required uniforms and personal protective equipment

Job Qualifications

Great customer service and interpersonal skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food service experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
Ensures that all work areas and serving utensils are cleaned and sanitized
Responsible for accurate disposal of waste from the service line
Transfers supplies and equipment between storage and work areas by hand or by cart
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Cross-train in areas as the need arises
Able to work in concessions, catering, and special events required by your manager
Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team
Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
Request support from utility workers for sanitation issues of the line as needed