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Job Overview
Employment Type
Full-time
Compensation
Salary
Up to $85,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
flexible schedule
Job Description
Our client is a prominent casino located in Milwaukee, WI, known for providing an exceptional gaming experience to a diverse clientele. This establishment prides itself on delivering top-tier service within its vibrant poker room, combining a dynamic atmosphere with strict adherence to gaming regulations to ensure a safe and entertaining environment for both guests and staff. As a leading casino in the Milwaukee area, the company prioritizes operational excellence and customer satisfaction, continually investing in its talent and facilities to maintain its competitive edge in the entertainment industry.
The Poker Manager role is a pivotal position within the casino's gami... Show More
The Poker Manager role is a pivotal position within the casino's gami... Show More
Job Requirements
- 7+ years of progressive poker operations experience or 5 years with a Bachelor’s degree
- minimum of 2 years in a dedicated managerial role within a high-volume casino environment
- thorough understanding of local, state, federal, and tribal gaming regulations and internal controls
- ability to engage effectively with guests and stakeholders at all levels
- skilled in Microsoft Office and the use of standard casino and office management equipment
- proven ability to manage confidential data and work a flexible schedule including nights and weekends
Job Qualifications
- 7+ years of progressive poker operations experience or 5 years with a Bachelor’s degree
- minimum of 2 years in a dedicated managerial role within a high-volume casino environment
- thorough understanding of local, state, federal, and tribal gaming regulations and internal controls
- ability to engage effectively with guests and stakeholders at all levels
- skilled in Microsoft Office and the use of standard casino and office management equipment
- proven ability to manage confidential data and work a flexible schedule including nights and weekends
Job Duties
- Manage all day-to-day poker room administration and set operational standards to optimize performance
- lead full-cycle talent management including hiring, training, performance appraisals, and conflict resolution
- establish and maintain departmental goals focused on enhancing guest service and financial efficiency
- conduct frequent floor walk-throughs and guest engagement to evaluate service quality and operational flow
- optimize staff scheduling and oversee the coordination of high-profile special events and tournaments
- ensure strict adherence to internal controls and gaming laws while proactively resolving suspicious activities
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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