Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $18.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
uniform provided
Training opportunities
Employee assistance program
Job Description
The Manchester Hotel is a distinguished hospitality establishment located in Lexington, Kentucky, known for its warm Southern charm and dedication to providing an exceptional guest experience. Nestled in a city rich with culture and history, The Manchester Hotel serves as a beacon of hospitality, blending a modern yet classic aesthetic with the vibrant spirit of its surroundings. This hotel prides itself on its commitment to excellence, ensuring that every guest is greeted with genuine warmth and attention to detail from the moment they arrive until their departure. The hotel caters to both leisure and business travelers, offering a range of amenities that enhance comfort and convenience while reflecting the unique character of Kentucky.
As a valued member of The Manchester Hotel team, the Valet Attendant plays a crucial role in shaping the overall guest experience. This full-time position is dedicated to managing the valet parking services while providing top-tier customer service. The Valet Attendant is responsible for creating a memorable first impression by welcoming guests professionally and assisting them throughout their stay. This role goes beyond simple parking duties; it involves handling guests' luggage carefully, offering helpful information about the hotel's amenities and local attractions, and coordinating effectively with other hotel departments to ensure seamless guest services.
The ideal candidate for this position must possess a customer-focused mindset and a commitment to excellence that aligns with the hotel’s values. Responsibilities include greeting guests with warmth and professionalism, assisting with check-in and check-out processes, safely driving and parking vehicles according to company policies, and efficiently managing the retrieval of guests' automobiles. Physical stamina is essential, as the role requires the ability to lift luggage up to 50 pounds, stand for extended periods, and work outdoors in various weather conditions.
Working at The Manchester Hotel means joining a dynamic hospitality environment that values collaboration, professionalism, and personal growth. The Valet Attendant position offers a unique opportunity to interact with diverse guests and contribute to creating unforgettable experiences, making it an excellent entry point for individuals passionate about customer service and the hospitality industry. The hotel encourages flexibility in scheduling, including working weekends and holidays, to meet the demands of its busy operation. Moreover, candidates should possess a valid driver’s license, pass background and motor vehicle record checks, and have the physical capability to meet the role's demands. The ability to drive a manual transmission vehicle is preferred but not mandatory.
Overall, The Manchester Hotel offers a welcoming and supportive workplace where employees are empowered to deliver superior service and grow their skills within the hospitality sector. Those interested in becoming a Valet Attendant will find a rewarding career path that combines customer engagement, teamwork, and a touch of Southern hospitality.
As a valued member of The Manchester Hotel team, the Valet Attendant plays a crucial role in shaping the overall guest experience. This full-time position is dedicated to managing the valet parking services while providing top-tier customer service. The Valet Attendant is responsible for creating a memorable first impression by welcoming guests professionally and assisting them throughout their stay. This role goes beyond simple parking duties; it involves handling guests' luggage carefully, offering helpful information about the hotel's amenities and local attractions, and coordinating effectively with other hotel departments to ensure seamless guest services.
The ideal candidate for this position must possess a customer-focused mindset and a commitment to excellence that aligns with the hotel’s values. Responsibilities include greeting guests with warmth and professionalism, assisting with check-in and check-out processes, safely driving and parking vehicles according to company policies, and efficiently managing the retrieval of guests' automobiles. Physical stamina is essential, as the role requires the ability to lift luggage up to 50 pounds, stand for extended periods, and work outdoors in various weather conditions.
Working at The Manchester Hotel means joining a dynamic hospitality environment that values collaboration, professionalism, and personal growth. The Valet Attendant position offers a unique opportunity to interact with diverse guests and contribute to creating unforgettable experiences, making it an excellent entry point for individuals passionate about customer service and the hospitality industry. The hotel encourages flexibility in scheduling, including working weekends and holidays, to meet the demands of its busy operation. Moreover, candidates should possess a valid driver’s license, pass background and motor vehicle record checks, and have the physical capability to meet the role's demands. The ability to drive a manual transmission vehicle is preferred but not mandatory.
Overall, The Manchester Hotel offers a welcoming and supportive workplace where employees are empowered to deliver superior service and grow their skills within the hospitality sector. Those interested in becoming a Valet Attendant will find a rewarding career path that combines customer engagement, teamwork, and a touch of Southern hospitality.
Job Requirements
- Minimum 18 years of age
- Customer service experience
- Ability to drive manual transmission
- Ability to wear uniform completely and properly and be neatly groomed
- Valid driver's license
- Ability to pass a background check and motor vehicle record (MVR) check
- Capability to run, retrieve vehicles, and lift luggage up to 50 pounds
- Ability to use personal cell phone for work purposes
- Customer-focused mindset with a commitment to providing exceptional service
- Physical ability to lift and transport luggage, stand for extended periods, and work outdoors
- Flexibility to work varied shifts, including weekends and holidays
Job Qualifications
- Minimum 18 years of age
- Customer service experience
- Ability to drive manual transmission (preferred but not required)
- Valid driver's license
- Ability to pass a background check and motor vehicle record (MVR) check
- Ability to use personal cell phone for work purposes
- Customer-focused mindset with a commitment to providing exceptional service
- Physical ability to lift and transport luggage, stand for extended periods, and work outdoors
- Flexibility to work varied shifts, including weekends and holidays
Job Duties
- Greet guests with warmth and professionalism upon arrival
- Assist with the check-in and check-out process, providing information about the hotel's amenities
- Safely handle guests' luggage, transporting it to and from rooms promptly
- Offer assistance with carrying luggage and provide information about room features
- Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles
- Safely drive and park vehicles, adhering to company and safety standards
- Provide information about the hotel's facilities, services, and local attractions
- Respond to guest inquiries and requests promptly and professionally
- Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services
- Relay important information about guest preferences and special requests
- Monitor the entrance area for any suspicious activity and report concerns promptly
- Adhere to safety and security procedures to ensure the well-being of guests and their belongings
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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