Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
Employee assistance program
Employer matched 401k
Dining Discounts
Job Description
Hai Hospitality and LORO, Asian Smokehouse + Bar, is an innovative and fast-growing multi-concept restaurant group headquartered in Austin, Texas. Known for its dedication to exceptional hospitality, culinary creativity, and a commitment to service excellence, Hai Hospitality operates renowned restaurant concepts such as Uchi, Uchiko, Uchiba, and Loro. This dynamic establishment prides itself on cultivating a workplace environment that celebrates diversity, creativity, and employee growth. The company’s mission is to create memorable dining experiences through the perfect blend of quality cuisine, welcoming service, and a vibrant atmosphere.
The open position for Server Assistants / Servers at Hai Hospitality and LORO represents a crucial role within the Front of House team. Server Assistants act as indispensable members who ensure the smooth operation of dining room service, expo line activities, and bar support. This role involves more than just delivering food; it encompasses assisting servers and bartenders in maintaining an efficient flow that enhances the overall guest experience. Those in this position will be deeply involved in the daily functions of setting and resetting tables, polishing glassware, stocking supplies, delivering curbside orders, and describing menu items knowledgeably to guests.
Hai Hospitality offers a flexible work schedule to accommodate both part-time and full-time availability, demonstrating their support for work-life balance. The role comes with a $500 sign-on bonus, dispensed in two installments: $250 after completing training and an additional $250 45 days post-training. Server Assistants typically earn approximately $500 per week in tips, reflecting the rewarding nature of this customer-facing position. One of the appealing aspects of this role is the strong potential for career advancement, with many team members moving into bartender roles that come with additional responsibilities and higher earning potential.
Joining the Hai Hospitality family means becoming part of a passionate, welcoming community that values employee well-being and continuous professional development. The company is proud to offer comprehensive benefits, including health, dental, vision, and accident insurance options, an Employee Assistance Program with mental health services, and an employer-matched 401k savings plan. Employees also enjoy dining discounts and work in an environment where internal promotion is standard practice, encouraging staff to grow their careers from within.
This position requires physical stamina and a proactive attitude to thrive in the energetic setting of a high-volume restaurant. Server Assistants must be able to communicate effectively with guests and coworkers and maintain a professional appearance while adhering to safety guidelines. They work closely with bartenders and servers to ensure customers feel valued and supported throughout their dining experience.
Hai Hospitality is committed to equal opportunity employment and strives to create an inclusive environment for employees from diverse backgrounds. The company also participates in E-Verify for locations in Arizona and Florida, affirming a commitment to lawful employment practices. By joining Hai Hospitality and LORO, candidates are invited to embark on a career journey that offers both personal gratification and professional development in an exciting and supportive culinary community.
The open position for Server Assistants / Servers at Hai Hospitality and LORO represents a crucial role within the Front of House team. Server Assistants act as indispensable members who ensure the smooth operation of dining room service, expo line activities, and bar support. This role involves more than just delivering food; it encompasses assisting servers and bartenders in maintaining an efficient flow that enhances the overall guest experience. Those in this position will be deeply involved in the daily functions of setting and resetting tables, polishing glassware, stocking supplies, delivering curbside orders, and describing menu items knowledgeably to guests.
Hai Hospitality offers a flexible work schedule to accommodate both part-time and full-time availability, demonstrating their support for work-life balance. The role comes with a $500 sign-on bonus, dispensed in two installments: $250 after completing training and an additional $250 45 days post-training. Server Assistants typically earn approximately $500 per week in tips, reflecting the rewarding nature of this customer-facing position. One of the appealing aspects of this role is the strong potential for career advancement, with many team members moving into bartender roles that come with additional responsibilities and higher earning potential.
Joining the Hai Hospitality family means becoming part of a passionate, welcoming community that values employee well-being and continuous professional development. The company is proud to offer comprehensive benefits, including health, dental, vision, and accident insurance options, an Employee Assistance Program with mental health services, and an employer-matched 401k savings plan. Employees also enjoy dining discounts and work in an environment where internal promotion is standard practice, encouraging staff to grow their careers from within.
This position requires physical stamina and a proactive attitude to thrive in the energetic setting of a high-volume restaurant. Server Assistants must be able to communicate effectively with guests and coworkers and maintain a professional appearance while adhering to safety guidelines. They work closely with bartenders and servers to ensure customers feel valued and supported throughout their dining experience.
Hai Hospitality is committed to equal opportunity employment and strives to create an inclusive environment for employees from diverse backgrounds. The company also participates in E-Verify for locations in Arizona and Florida, affirming a commitment to lawful employment practices. By joining Hai Hospitality and LORO, candidates are invited to embark on a career journey that offers both personal gratification and professional development in an exciting and supportive culinary community.
Job Requirements
- Must be able to effectively communicate with guests and other employees
- Detect and identify safety issues, and comply with safety guidelines and standards
- Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
- Must have the ability to stand and walk for extended periods
- Bend, stoop, and reach to access various areas and items
- Ability to work in a fast-paced, high-pressure environment
- Ability to work in a variety of temperatures, both hot and cold
- Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
- Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
- Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
- Move quickly and efficiently to respond to customer needs
- Ability to work in close proximity to coworkers in a crowded kitchen or serving area
- Tolerate exposure to potential allergens and food odors
- Maintain a professional and hygienic appearance, including proper uniform and personal grooming
- Understand directives and communicate effectively with Leadership and coworkers
- Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions
Job Qualifications
- Effective communication skills with guests and employees
- Ability to identify and comply with safety guidelines
- Capable of lifting and carrying up to 50 lbs
- Physical stamina to stand and walk for extended periods
- Ability to bend, stoop, and reach
- Comfortable working in a fast-paced, high-pressure environment
- Ability to operate kitchen equipment safely
- Maintain a neat and organized workspace
- Ability to work closely with coworkers in crowded areas
- Tolerate exposure to allergens and food odors
- Professional appearance and personal grooming
- Ability to understand directives and communicate with leadership
Job Duties
- Learn the menu, current specials, and cuisine
- Build knowledge of beer, wine, and cocktails through peer-led training
- Stay active and present on the floor, supporting service and completing side work
- Bus and reset tables, polish glassware, and stock supplies
- Support bartenders and servers to enhance the overall guest experience
- Deliver food to guests while confidently describing each dish
- Receive, organize, and deliver curbside orders
Job Criteria
Experience
No experience required
Job Location
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