Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $19.00
Benefits
Collaborative and inclusive work environment
Opportunities for professional growth and development
flexible scheduling options
Employee discounts on food and beverages
Supportive management team
Training and mentorship programs
Job Description
Ugly Dumpling is a contemporary dining establishment known for its unique culinary offerings and vibrant atmosphere. This restaurant prides itself on creating a memorable guest experience by combining innovative food concepts with exceptional service standards. Known for its commitment to quality and hospitality, Ugly Dumpling attracts a diverse clientele who seek not only great food but also an engaging and welcoming ambiance. The team at Ugly Dumpling works collaboratively to maintain high standards in every aspect of the dining experience, ensuring that each guest feels valued and well cared for from the moment they walk through the door.
The Se... Show More
The Se... Show More
Job Requirements
- Previous experience in a restaurant or hospitality setting preferred but not required
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong customer service orientation and attention to detail
- Basic math skills for handling transactions and managing guest orders
- Ability to stand walk and remain on your feet for extended periods
- Ability to lift and carry up to 25 lbs
- Must have a reliable schedule and be available for nights weekends and holidays as required
- Compliance with Ugly Dumpling's dress code and personal appearance standards
Job Qualifications
- Previous experience in a restaurant or hospitality setting preferred but not required
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong customer service orientation and attention to detail
- Basic math skills for handling transactions and managing guest orders
- Ability to stand walk and remain on your feet for extended periods
- Ability to lift and carry up to 25 lbs
- Compliance with Ugly Dumpling's dress code and personal appearance standards
Job Duties
- Welcome guests warmly, explain menu items including daily specials, and answer guest questions about ingredients, allergens, or preparation methods
- Take accurate orders ensuring dietary needs or preferences are clearly communicated to the kitchen
- Serve food and beverages promptly monitoring guest needs throughout the meal
- Respond to guest feedback courteously resolve issues and escalate concerns to the manager when necessary
- Maintain a comprehensive understanding of the menu including food and beverage offerings preparation methods and special promotions
- Use the POS system accurately to enter orders handle payments and process transactions efficiently
- Coordinate with kitchen staff and runners to ensure seamless service flow and timely delivery of orders
- Assist with food presentation standards to ensure each dish aligns with company quality standards before it reaches the guest
- Adhere to health safety and sanitation guidelines ensuring compliance with restaurant policies and local regulations
- Maintain a clean organized work area including service stations tables and dining areas
- Support opening and closing duties restocking supplies and preparing the dining area for service
- Work collaboratively with other servers bartenders kitchen staff and management to ensure guest satisfaction
- Assist with other tasks as needed such as refilling water clearing tables resetting for the next guests and supporting special events or promotional activities
- Perform other duties as assigned
Job Location
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