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Job Overview
Employment Type
Full-time
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Mills House is a historic and prestigious hotel located in the heart of Charleston, South Carolina. Renowned for its rich heritage and timeless elegance, The Mills House offers guests a unique and upscale hospitality experience that harmoniously integrates southern charm with modern luxury. As a cornerstone of Charleston's hospitality scene, this hotel embodies the city's vibrant culture and history while delivering exceptional service to its guests. Employees at The Mills House are part of a dedicated and passionate team committed to creating memorable moments and fostering an environment where exceptional hospitality is the standard.
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Job Requirements
- High school diploma or equivalent
- Food/Beverage Service Worker Permit, where applicable
- Six months to one year serving experience preferred
- Ability to stand for long periods of time
- Ability to work flexible hours including weekends and holidays
- Excellent communication skills
- Strong attention to detail
- Meet minimum age requirement of jurisdiction
Job Qualifications
- Food/Beverage Service Worker Permit, where applicable
- High school diploma or equivalent
- Six months to one year serving experience preferred
- Excellent communication skills and ability to work in a team environment
- Read, write and speak English fluently
- Strong attention to detail and ability to multitask
- Ability to work flexible hours including weekends and holidays
- Knowledge of food and beverage service standards
- Ability to stand for long periods of time
- Meet minimum age requirement of jurisdiction
Job Duties
- Greet guests with a warm and friendly demeanor, ensuring a positive first impression
- Guide guests through the menu, providing recommendations and answering any questions
- Take accurate food and beverage orders and relay them to the kitchen and bar
- Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet high standards
- Anticipate guest needs and provide personalized service to enhance their dining experience
- Clear tables and maintain a clean and organized dining area
- Process guest payments and handle cash transactions accurately
- Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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