Job Overview

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Employment Type

Full-time
diamond

Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Mills House is a historic and prestigious hotel located in the heart of Charleston, South Carolina. Renowned for its rich heritage and timeless elegance, The Mills House offers guests a unique and upscale hospitality experience that harmoniously integrates southern charm with modern luxury. As a cornerstone of Charleston's hospitality scene, this hotel embodies the city's vibrant culture and history while delivering exceptional service to its guests. Employees at The Mills House are part of a dedicated and passionate team committed to creating memorable moments and fostering an environment where exceptional hospitality is the standard.

As a member of The Mills House team, you will have the opportunity to work in a dynamic and vibrant environment that blends historic ambiance with contemporary service excellence. The role of Server is integral in enhancing the dining experience of guests, allowing you to showcase your interpersonal skills and passion for hospitality. This full-time position invites candidates who are energetic, customer-focused, and enthusiastic about delivering quality food and beverage service. Working as a Server at The Mills House means engaging with guests directly, guiding them through menu selections, fulfilling their orders with professionalism, and ensuring their overall satisfaction.

Beyond providing excellent service, this role offers career growth potential within the broader Davidson Hospitality Group, a leading hospitality management company overseeing a diverse portfolio of hotels, restaurants, and entertainment venues across the United States. Davidson Hospitality is known for fostering a supportive work culture, offering ongoing training, and maintaining a positive team environment. Employees benefit from extensive hospitality expertise and entrepreneurial management styles that prioritize both individual development and collective success.

The Mills House's work culture emphasizes teamwork, attention to detail, and the ability to thrive in a fast-paced setting. Servers are expected to be attentive to guest needs, maintain the highest standards of presentation and service quality, and collaborate closely with kitchen and bar staff. The role involves not only serving food and beverages but also contributing to the seamless coordination that defines an exceptional dining experience. Attention to accuracy in order taking and payment processing is crucial, as is maintaining cleanliness and order in the dining area.

This position also offers a comprehensive benefits package through Davidson Hospitality, including multiple tiers of medical coverage, dental and vision plans, 24/7 telemedicine services, pet insurance, education reimbursement, paid time off, and a 401K match. As a member of the team, you will play an essential part in upholding the legacy of one of Charleston's most iconic hotels while enjoying competitive benefits that support your well-being and professional growth.

If you have a genuine passion for hospitality, excellent communication skills, and the ability to create memorable guest experiences, The Mills House offers a perfect platform to develop your career. Join a team where your dedication and enthusiasm will be celebrated and where your contributions help shape the hospitality landscape of Charleston. Apply now to take the next step in your hospitality career with The Mills House and Davidson Hospitality Group.

Job Requirements

  • High school diploma or equivalent
  • Food/Beverage Service Worker Permit, where applicable
  • Six months to one year serving experience preferred
  • Ability to stand for long periods of time
  • Ability to work flexible hours including weekends and holidays
  • Excellent communication skills
  • Strong attention to detail
  • Meet minimum age requirement of jurisdiction

Job Qualifications

  • Food/Beverage Service Worker Permit, where applicable
  • High school diploma or equivalent
  • Six months to one year serving experience preferred
  • Excellent communication skills and ability to work in a team environment
  • Read, write and speak English fluently
  • Strong attention to detail and ability to multitask
  • Ability to work flexible hours including weekends and holidays
  • Knowledge of food and beverage service standards
  • Ability to stand for long periods of time
  • Meet minimum age requirement of jurisdiction

Job Duties

  • Greet guests with a warm and friendly demeanor, ensuring a positive first impression
  • Guide guests through the menu, providing recommendations and answering any questions
  • Take accurate food and beverage orders and relay them to the kitchen and bar
  • Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet high standards
  • Anticipate guest needs and provide personalized service to enhance their dining experience
  • Clear tables and maintain a clean and organized dining area
  • Process guest payments and handle cash transactions accurately
  • Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery

Job Criteria

Experience

Mid Level (3-7 years)


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