PM Housekeeping Supervisor

Provo, UT, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $21.00

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

Subsidized medical

Dental

Vision

401k

Paid Time Off

Employee Discounts

Season pass

Job Description

The hiring establishment is a renowned resort known for its commitment to delivering exceptional guest experiences through meticulous attention to detail and high standards of cleanliness. As a full-service resort, it offers lodging in cottages and mountain homes, along with a variety of amenities and public areas designed to provide a comfortable and memorable stay. This employer values professionalism, teamwork, and dedication, cultivating an environment where employees are empowered to contribute to the guest experience. Dedicated to both its guests and employees, the resort provides competitive compensation, benefits, and a positive work environment.

The role of PM Housekeeping Su... Show More

Job Requirements

High school diploma or general education degree (GED)
Minimum of 1 year related experience and/or training or equivalent combination of education and experience
Must be 21 years of age or older
Must possess working knowledge of internet navigation and electronic mail
Must possess a valid U.S. drivers license in good standing in accordance to Sundance's Insurance Company guidelines

Job Qualifications

Must be 21 years of age or older
High school diploma or general education degree (GED)
Minimum of 1 year related experience and/or training or equivalent combination of education and experience
Must possess working knowledge of internet navigation and electronic mail
Knowledge of SMS helpful
Operate radio for communication with staff
Must possess a valid U.S. drivers license in good standing in accordance to Sundance's Insurance Company guidelines

Job Duties

Review events for the day to determine nightly cleaning schedule ensuring public area restrooms are attended as needed based on anticipated volume of usage
Assist with cleaning lodging units or mountain homes as needed
Conduct room inspections when there are any changes for guest arrivals past 4:00 pm
Answer phone calls from guests regarding requests, room issues, room moves and communicate with other departments to assist guest needs and for a better guest experience
Ensure all evening services are performed to standard by following up with the team in public areas and houseperson duties
Check in and out keys and radios from the safety office
Check in/out Sundance vehicle following Sundance vehicle safety guidelines
Supervise all employees in assigned sections
Ensure staff follow Sundance Housekeeping protocols for cleanliness and safety
Ensure cleanliness of all common areas and ensure amenities are stocked in common area storages and common area restrooms
Delegate public area cleaning duties to available evening staff and perform inspections of completed work, making sure checklists have been completed before the end of shift
Ensure garbage, recyclables, and linen are picked up as needed
Communicate problems and requests in need of attention to other departments in a timely manner
Ensure guest requests are accommodated within 10 minutes of contact and effectively communicate any delays if necessary
Communicate to the communications desk when a guest request has been completed
Safely transport team members and equipment to assigned areas according to housekeeping standards
Ensure each employee is wearing a neat and complete uniform in compliance with the Sundance and Housekeeping appearance policies
Ensure keys and radios checked out have been returned to safety
Ensure all housepersons/turndown attendants clock in/out at scheduled times unless otherwise instructed by the Executive Housekeeper
Provide constructive feedback on performance based on inspection evaluations, praising employees, addressing complaints, resolving problems
Promote a positive work environment by showing employee appreciation, administering constructive criticism in a professional and sensitive manner
Use critical thinking to resolve problems
Report performance or insubordination issues to Management for resolution and/or discipline
Communicate any unfinished work or challenges with the PM Shift and Management to prevent unresolved problems
Attend bi-weekly progress meetings with Management as scheduled to assess performance trends
Work weekly schedule as approved by Management based on business demands
Complete all other special projects as assigned by the Executive Housekeeper

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: