Marriott International, Inc logo

PM Housekeeper - The Westin Charlotte - $19.10/hr.

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.10
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs

Job Description

Marriott International, a globally recognized leader in the hospitality industry, is dedicated to providing excellent service and memorable experiences to its guests. Among its diverse portfolio of hotel brands, Westin stands out by focusing on wellness and empowerment for travelers, helping them become their best selves while away from home. Located in Charlotte, North Carolina, the Westin hotel prides itself on fostering a culture of inclusion, respect, and opportunity, promoting an environment where every associate's unique background and talents are celebrated and valued.

This position is a full-time, non-management role within the Housekeeping and Laundry category at the Westin located at 601 S College St, Charlotte. The focus is on maintaining an impeccable guest environment that meets the highest standards of cleanliness and quality. As a Guest Environment Expert, the role involves responsibilities that go beyond traditional housekeeping tasks. It is about creating a unique and unforgettable experience for guests by ensuring that all public spaces and guest rooms reflect superior cleanliness, order, and aesthetic appeal.

The Guest Environment Expert is empowered to act independently to meet the demands of the hotel environment. This includes responding promptly to guest requests, restocking cleaning carts, thoroughly cleaning guest rooms and common areas, and performing various other duties required to ensure a pleasant guest experience. The role requires physical stamina as it encompasses standing, sitting, walking for long periods, and handling objects weighing up to 50 pounds. Professionalism in appearance, communication, adherence to safety protocols, company policies, and confidentiality is essential. Maintaining high-quality standards consistently ensures guest satisfaction and smooth hotel operations.

Westin emphasizes holistic well-being not only for its guests but also for its employees. The successful candidate will join a workplace where wellness is a priority and will be encouraged to embody and practice this philosophy. Marriott International’s commitment to equal opportunity employment means fostering a welcoming and accessible workplace free from discrimination based on disability, veteran status, or any other protected characteristics. This inclusive approach strengthens the hotel's workforce and enriches the guest experience.

Joining the Westin team means stepping into a role where you can perform your best work, align with your purpose, and be part of an incredible global team. The position offers the opportunity to develop professionally, thrive in a supportive environment, and contribute to a world-class brand dedicated to wellness and hospitality excellence.

Job Requirements

  • high school diploma or equivalent
  • prior experience in housekeeping or related field preferred
  • ability to lift up to 50 pounds
  • ability to stand, walk, and perform physical tasks for extended periods
  • adherence to safety protocols and company policies
  • effective communication skills
  • willingness to work flexible hours including weekends and holidays

Job Qualifications

  • previous housekeeping or cleaning experience preferred
  • ability to work independently and as part of a team
  • good communication skills
  • physical stamina to stand, walk, and lift moderately heavy objects
  • attention to detail
  • professionalism in appearance and conduct
  • commitment to quality standards

Job Duties

  • maintain cleanliness of guest rooms and public areas
  • respond promptly to guest requests
  • restock cleaning carts and supplies
  • adhere to safety and company policies
  • ensure professional appearance and communication
  • handle objects up to 50 pounds
  • perform various cleaning and maintenance tasks as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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