PM Front Desk Agent-PT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $28,422.87 - $32,334.47
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
retirement plans
Paid Time Off
401(k) matching
Employee Discounts
wellness programs
Travel perks

Job Description

Pyramid Global Hospitality is a leading hospitality management company dedicated to creating exceptional guest experiences across a diverse portfolio of over 230 properties worldwide. The company is widely recognized for its People First culture, prioritizing the wellbeing, growth, and development of its employees. Pyramid Global Hospitality is committed to fostering a supportive and inclusive work environment that embraces diversity and promotes personal and professional growth. With a strong emphasis on employee benefits and ongoing training, the company enables its team members to build the skills and knowledge necessary for career advancement in the hospitality industry.\n\nOne of Pyramid Global Hospitality's standout... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred but not required
  • Excellent communication and interpersonal skills
  • Ability to handle cash transactions accurately
  • Strong organizational abilities and attention to detail
  • Flexibility to work evenings weekends and holidays
  • Ability to multitask and work effectively under pressure
  • Basic computer skills including familiarity with hotel management software

Job Qualifications

  • A friendly and professional demeanor with excellent communication skills
  • Strong organizational skills and attention to detail
  • A passion for customer service with a positive can-do attitude
  • Ability to multitask and remain calm under pressure
  • Previous experience in hospitality or customer service is a plus but optional
  • Flexibility to work various shifts including evenings weekends and holidays
  • Proficiency in hotel management software and Microsoft Office is a plus

Job Duties

  • Greet and welcome guests upon arrival creating a positive first impression
  • Handle check-ins and check-outs efficiently ensuring guest satisfaction
  • Manage reservations answer guest inquiries and address complaints promptly
  • Maintain a clean and organized front desk area
  • Provide accurate information about the hotel rooms rates and amenities
  • Process payments and manage cash transactions accurately
  • Coordinate with housekeeping and maintenance to ensure smooth operations
  • Promote teamwork and contribute to a friendly safe work environment
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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