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PM F&B Outlets Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Mentoring

Job Description

Omni Tucson National Resort & Spa is a premier luxury resort situated in the picturesque foothills of Tucson's Santa Catalina Mountains. Known for its breathtaking natural beauty and rich golfing heritage, this exquisite resort features 36-hole championship and desert-style golf courses that attract golf enthusiasts from around the world. Omni Tucson National Resort & Spa is part of the larger Omni Hotels & Resorts brand, which is recognized globally for its commitment to exceptional service, luxurious accommodations, and unforgettable guest experiences. At Omni Tucson National Resort, guests are treated to a harmonious blend of stunning landscapes, recreational opportunities, and sophisticated... Show More

Job Requirements

  • Related F&B degree or equivalent supervisory experience in position
  • Must have availability to work all shifts including weekends, holidays, days, and evenings
  • 1 year of experience in Food and Beverage supervision or management role preferred
  • Must have the ability to manage deadlines
  • Must have strong attention to detail
  • Must have strong customer service skills
  • Must have TABC and Food Handlers Certification

Job Qualifications

  • Related F&B degree or equivalent supervisory experience in position
  • Must have availability to work all shifts including weekends, holidays, days, and evenings
  • 1 year of experience in Food and Beverage supervision or management role preferred
  • Must have the ability to manage deadlines
  • Understanding of Food and Beverage financials including cost and par controls is preferred
  • General knowledge of Microsoft Word, Excel, and PowerPoint
  • Must have a strong attention to detail as well as strong customer service skills
  • Must be familiar with and adhere to all liquor liability laws
  • Must know emergency procedures and work to prevent accidents
  • Must have TABC and Food Handlers Certification

Job Duties

  • Assist the F&B managers in daily operations and execution of food and beverage functions and outlets operations
  • Effectively assist in associate development, train, mentor and supervise the staff in assigned area during food and beverage service, opening set up and closing break down
  • At all times maintains the highest standards of professionalism towards all guests, associates, and managers in the Omni tradition
  • Responsible for adhering to & ensuring associate compliance with all hotel policies and procedures
  • Maintain constant engagement and interaction with clients and associates on assigned shift, to ensure a memorable guest experience
  • Responsible for adhering to all liquor liability laws & enforcement of TABC, Department of Health and TX food handler guidelines
  • Attend all designated training and meetings
  • Acts as host/server/server assistant/food runner as needed
  • Must be able to handle all guests comments and complaints professionally and in accordance with Omni Service Standards to ensure guest satisfaction
  • Must be able to handle associate disputes and/or disciplinary action
  • Stay on the floor during peak hours
  • Assist in overall supervision of the department as outlined in manager’s job description
  • Observe, teach and correct staff’s service
  • Examine food preparation and beverage presentation
  • Maintain condition of outlets and assigned areas
  • Perform any other duties as assigned by restaurant manager/Director of Food & Beverage

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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