PM (3-1130PM) PART-TIME Concierge

Vi is recognized as a Great Place to Work and has been honored as one of Glassdoor's 100 Best Companies to work for. Located in Palo Alto, California, Vi is known for fostering a culture of excellence, professionalism, and care that empowers its employees and enriches the resident experience. As a leader in residential communities, Vi focuses on creating a luxurious and welcoming environment where residents feel valued and supported. The company is committed to providing industry-leading benefits, competitive pay, and exceptional opportunities for personal and professional growth, making it an employer of choice in the senior living and hospitality sectors.

Vi's Palo Alto location, situated at 620 Sand Hill Road, is seeking a part-time Concierge to join their accomplished resident services team. This role is vital in delivering front-line support and ensuring a seamless, positive experience for all residents and guests. The Concierge position offers a unique opportunity to engage directly with residents, addressing their questions and needs while maintaining the safety and smooth operation of community services. This position is scheduled from 3 PM to 11:30 PM, from Saturday through Monday, providing a manageable shift pattern that supports work-life balance.

This role goes beyond traditional customer service; it demands excellent communication skills, organizational abilities, and a calm, responsible demeanor in emergency situations. The Concierge will be tasked with monitoring emergency systems, managing incoming calls, and acting as the initial point of contact for residents, making this position critical to community satisfaction and safety. Candidates with prior customer service experience and current CPR and First Aid certifications are preferred, highlighting the company's commitment to safety and quality care.

Working at Vi offers more than just a job; it is a chance to be part of a meaningful and rewarding work environment that values each team member's contributions. Employees benefit from generous paid time off starting from day one, a 401k plan with company match, paid maternity and paternity leaves, and tuition reimbursement programs designed to support ongoing education and development. Vi is committed to offering award-winning training and fostering a luxury workplace setting that motivates and uplifts its employees. Competitive pay, complemented by a comprehensive benefits package, ensures that this role is highly attractive to professionals seeking stability and growth in their careers.