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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $22.30 - $25.73
Work Schedule
Weekend Shifts
Benefits
competitive pay
exceptional benefits
Generous Paid Time Off
401K with company match
paid maternity and paternity benefits
award-winning training and development
Tuition Reimbursement
luxury work environment
meaningful and rewarding work
Job Description
Vi is recognized as a Great Place to Work and has been honored as one of Glassdoor's 100 Best Companies to work for. Located in Palo Alto, California, Vi is known for fostering a culture of excellence, professionalism, and care that empowers its employees and enriches the resident experience. As a leader in residential communities, Vi focuses on creating a luxurious and welcoming environment where residents feel valued and supported. The company is committed to providing industry-leading benefits, competitive pay, and exceptional opportunities for personal and professional growth, making it an employer of choice in the senior living and hospitality... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service preferred
- Current CPR and First Aid certification or willingness to become certified
- Excellent oral communication skills
- Strong organizational and multitasking skills
- Ability to remain calm and act responsibly in emergency situations
- Reliable and punctual
- Ability to work the specified shifts from 3 PM to 11:30 PM Saturday through Monday
Job Qualifications
- Prior experience in a customer service environment preferred
- Current CPR and First Aid certifications required or willingness to obtain
- Excellent oral communication skills including a clear speaking voice
- Excellent organizational skills and ability to manage multiple tasks
- Ability to deal with stress effectively
- Ability to use a resident and customer-focused approach to problem solving
Job Duties
- Welcome and direct all residents and guests of the community
- Answer resident questions and address simple resident needs
- Monitor emergency response and other community systems
- Receive and direct all incoming calls
- Provide exceptional customer service
- Maintain a resident-focused approach to problem solving
- Act responsibly and exercise good judgment in emergency situations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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