
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $14.49
Work Schedule
Flexible
Benefits
Free Black Card Membership
Membership sales bonus
Recognition rewards
Paid Time Off
flexible scheduling
Career growth opportunities
Job Description
Planet Fitness is a leading fitness franchise widely recognized as the home of the Judgement Free Zone (JFZ). Established in 1992 in Dover, New Hampshire, Planet Fitness has grown to operate more than 2,300 locations worldwide, serving over 15 million members. The company's unique appeal lies in its commitment to creating a welcoming and non-intimidating environment that caters to individuals of all fitness levels, especially those seeking general fitness rather than competitive bodybuilding or power lifting. This inclusive atmosphere encourages members to work out comfortably, free from judgment, making Planet Fitness a popular choice for those new to fitness and those looking for ongoing support on their wellness journey.
As an employer, Planet Fitness offers a variety of appealing opportunities and benefits. Starting wages are competitive at $14.49 per hour, with scheduled raises at three and six months. Employees receive a free Black Card membership, granting access to premium facilities and perks. There are also incentives including a $1,000 membership sales bonus and recognition rewards tied to club achievement goals. Paid time off is available, alongside flexible scheduling to help team members balance work with personal life. Significantly, Planet Fitness promotes career growth with opportunities to advance into assistant manager and manager roles within the company, supporting employees who want to grow professionally within the fitness industry.
The Fitness Team Member role is essential in upholding the core values of Planet Fitness — providing excellent customer service within the Judgment Free Zone. Individuals in this position are responsible for welcoming and checking in members, responding to informational and account inquiries, and helping new members acclimate to the facilities and equipment. Team members support the upkeep of club cleanliness and hygiene, contribute productively to team efforts, and demonstrate a technological aptitude through proficient use of tablets, point-of-sale systems, Microsoft Office, and company apps. Additionally, they give tours to potential members, sharing the culture, mission, amenities, and fitness training resources that Planet Fitness offers.
This role demands a positive attitude, integrity, and a strong work ethic. Candidates are expected to be self-motivated, detail-oriented, and reliable in their execution of tasks. Effective communication skills and a dedication to teamwork are equally important, as team members help create a supportive and inclusive atmosphere that encourages others to embrace a healthy lifestyle. Planet Fitness values individuals who are excited about contributing to the community, committed to continuous learning, and eager to make a meaningful difference in the lives of members.
Planet Fitness' mission focuses on delivering a judgment-free workout experience, fostering "raving fan service," and maintaining clean, well-cared-for facilities equipped with state-of-the-art fitness equipment. The vision aims to inspire physical transformation in members by developing an unparalleled Judgment Free Zone environment. Their values emphasize lifelong learning, prioritizing people over profits, being exceptional, recognizing the unique contributions every individual brings, and empowering employees to control their career ambitions.
As a rapidly expanding franchise with locations across the United States and internationally including Canada, Mexico, Panama, Australia, and beyond, Planet Fitness offers a dynamic workplace for fitness enthusiasts and customer service professionals alike. By becoming part of Planet Fitness, employees join a team focused on enhancing people's lives through affordable, high-quality fitness experiences. This opportunity is ideal for motivated, fun-loving individuals who want to make a positive impact every day. The company prides itself on equal employment opportunities and compliance with all applicable labor laws. Join Planet Fitness and contribute to a thriving fitness community where your efforts help empower others to lead healthier, happier lives.
As an employer, Planet Fitness offers a variety of appealing opportunities and benefits. Starting wages are competitive at $14.49 per hour, with scheduled raises at three and six months. Employees receive a free Black Card membership, granting access to premium facilities and perks. There are also incentives including a $1,000 membership sales bonus and recognition rewards tied to club achievement goals. Paid time off is available, alongside flexible scheduling to help team members balance work with personal life. Significantly, Planet Fitness promotes career growth with opportunities to advance into assistant manager and manager roles within the company, supporting employees who want to grow professionally within the fitness industry.
The Fitness Team Member role is essential in upholding the core values of Planet Fitness — providing excellent customer service within the Judgment Free Zone. Individuals in this position are responsible for welcoming and checking in members, responding to informational and account inquiries, and helping new members acclimate to the facilities and equipment. Team members support the upkeep of club cleanliness and hygiene, contribute productively to team efforts, and demonstrate a technological aptitude through proficient use of tablets, point-of-sale systems, Microsoft Office, and company apps. Additionally, they give tours to potential members, sharing the culture, mission, amenities, and fitness training resources that Planet Fitness offers.
This role demands a positive attitude, integrity, and a strong work ethic. Candidates are expected to be self-motivated, detail-oriented, and reliable in their execution of tasks. Effective communication skills and a dedication to teamwork are equally important, as team members help create a supportive and inclusive atmosphere that encourages others to embrace a healthy lifestyle. Planet Fitness values individuals who are excited about contributing to the community, committed to continuous learning, and eager to make a meaningful difference in the lives of members.
Planet Fitness' mission focuses on delivering a judgment-free workout experience, fostering "raving fan service," and maintaining clean, well-cared-for facilities equipped with state-of-the-art fitness equipment. The vision aims to inspire physical transformation in members by developing an unparalleled Judgment Free Zone environment. Their values emphasize lifelong learning, prioritizing people over profits, being exceptional, recognizing the unique contributions every individual brings, and empowering employees to control their career ambitions.
As a rapidly expanding franchise with locations across the United States and internationally including Canada, Mexico, Panama, Australia, and beyond, Planet Fitness offers a dynamic workplace for fitness enthusiasts and customer service professionals alike. By becoming part of Planet Fitness, employees join a team focused on enhancing people's lives through affordable, high-quality fitness experiences. This opportunity is ideal for motivated, fun-loving individuals who want to make a positive impact every day. The company prides itself on equal employment opportunities and compliance with all applicable labor laws. Join Planet Fitness and contribute to a thriving fitness community where your efforts help empower others to lead healthier, happier lives.
Job Requirements
- High school diploma or equivalent
- Believes and acts with integrity and is excited about life
- Self-motivated, detail oriented, reliably executes on tasks
- Effective communication skills
- Ability to work in a team environment
- Technological proficiency with company app and Microsoft Office
- Willingness to maintain cleanliness and club standards
Job Qualifications
- High school diploma or equivalent
- Positive attitude with integrity and enthusiasm
- Self-motivated and detail oriented
- Strong communication skills
- Ability to work effectively in a team
- Technological aptitude with experience using tablets and point of sale systems
- Experience in customer service preferred
Job Duties
- Welcome and greet members, assist with check-in and informational/account inquiries
- Help new members learn the facility, equipment, and amenities
- Productively contribute to customer and company needs by taking on additional responsibilities and solving problems
- Operate iPad/tablet, Microsoft Office, point of sale system, and member management system
- Maintain club appearance, cleanliness, and hygiene standards, participate in inventory initiatives and restocking
- Show potential members around the location while sharing information about culture, mission, training, equipment, and amenities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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