Planet Fitness - General Manager - Portland

Taymax Group, LP is a prominent multi-unit franchisee of Planet Fitness, one of the largest and fastest-growing fitness club operators in North America. With ownership and operation of over 175 clubs across multiple states including California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, as well as several locations in Ontario and the Atlantic Provinces of Canada, Taymax Group has established itself as a leader in the fitness industry. The company is backed by Trilantic North America, a well-respected private equity firm, and has earned multiple accolades such as Developer of the Year and Franchisee of the Year awards. Taymax Group is experiencing rapid growth, with plans to double its club count over the next five years, reflecting its strong market position and exceptional business model.

This job opening is for the position of Club Manager at the Portland, TX location of Planet Fitness operated by Taymax Group. The Club Manager plays a critical leadership role responsible for the overall operation of the gym to ensure an exceptional and welcoming "Judgement Free" member experience, while achieving financial success for the club. This role demands an individual who is passionate about fitness and health and who can effectively lead a team to deliver superior customer service and maintain high standards of cleanliness and safety throughout the facility.

The successful candidate will be accountable for recruiting, hiring, training, and developing a diverse staff, including Assistant Managers, Member Service Representatives, Trainers, and Custodians. Creating a warm and inviting atmosphere for members and guests is a key focus, along with staff management duties such as scheduling, coaching, employee payroll administration, and handling personnel issues with professionalism and fairness.

The Club Manager will also take an active role in front desk operations to lead by example, including greeting members, managing membership check-ins, conducting tours, signing up new members, and addressing any member inquiries and concerns. Oversight of the facility's cleanliness and safety is paramount, with this manager responsible for ensuring a clean and orderly environment and coordinating repairs or maintenance needs with the facilities team.

Additionally, the Club Manager will manage marketing efforts by training staff on promotions, authorize expenditures and refunds, make bank deposits, prepare human resources documentation, track operational statistics, and provide backup support to employees as necessary. This role requires a hands-on, energetic leadership style with strong organization, problem-solving, and planning skills.

About the role: This full-time position is perfect for a motivated individual aged 18 or older with a high school diploma or GED equivalent, a passion for fitness, and preferably one to three years of management experience in customer-focused teams, preferably within the fitness industry. Proficiency with computer systems such as Microsoft Suite is essential, and a valid driver’s license with reliable transportation is required. In return, Taymax Group offers an inclusive and diverse workplace culture committed to providing an exceptional fitness experience for all members, known as the Judgement Free Zone®, reflecting the company’s core brand values.