Planet Fitness - General Manager - Fontana

Taymax Group, LP is a prominent multi-unit franchisee of Planet Fitness, one of the most extensive and rapidly expanding fitness club operators in North America. With ownership and operation of over 175 clubs across several states including California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, as well as in Ontario and the Atlantic Provinces in Canada, Taymax is a powerful presence in the fitness industry. Backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of capital commitments, Taymax boasts a strong financial foundation and an ambitious growth plan to double its number of clubs in the next five years. The company is celebrated for achievements such as Developer of the Year awards in 2016, 2018, and 2019 and Franchisee of the Year in 2018, highlighting its excellence within the Planet Fitness franchise system.

Planet Fitness, known under the ticker NYSE: PLNT, is renowned for its commitment to offering a high-quality, affordable fitness experience within a welcoming and non-intimidating atmosphere, famously described as the 'Judgement Free Zone®'. More than 90% of Planet Fitness locations are independently owned and operated by franchisees like Taymax Group, ensuring a local focus on member satisfaction while benefiting from a highly recognized and trusted brand.

The Club Manager role at Taymax Group is a pivotal leadership position focused on overseeing gym operations to ensure an exceptional member experience and financial success of the club. The manager is responsible for cultivating a positive, motivating environment among a team that includes Assistant Managers, Member Service Representatives, Trainers, and Custodians. This role involves extensive employee training and development to foster a high-performing and customer-focused staff. Key responsibilities include recruiting, hiring, training, and scheduling staff to maintain optimal club operations and ensuring adherence to superior customer service standards.

The Club Manager also plays a hands-on role in front desk activities, greeting members and guests, answering inquiries, managing check-ins, guiding tours, and resolving member concerns promptly to uphold the welcoming environment Planet Fitness is known for. Facility cleanliness and maintenance are also significant facets of the role, guaranteeing safety and a hygienic space by overseeing cleaning tasks and coordinating timely repairs with the Facilities Maintenance team.

Additionally, the Club Manager leads marketing initiatives by training the staff on promotions and authorizing expenditures, refunds, and making daily bank deposits. This position holds responsibility for preparing HR documentation for Corporate HR and Payroll processing and tracking club-related performance reports on a weekly, monthly, and annual basis. Flexibility is required as the role provides backup support for employees when needed and may entail other duties as assigned to meet the club’s operational demands.

This full-time employment opportunity offers a competitive wage range from $23.00 to $23.50 per hour and requires physical stamina including continual standing, walking, lifting up to 50 pounds, and various movements such as bending and crouching. A valid driver’s license and reliable transportation are essential to fulfill job responsibilities effectively.

Taymax Group champions an inclusive and diverse workplace, emphasizing equal employment opportunities and accessibility accommodations. Applicants of all backgrounds and abilities are encouraged to join a company passionate about enhancing lives through fitness. This role not only demands strong leadership, customer service excellence, and organizational skills but also offers the chance to be part of an award-winning, fast-growing fitness franchise dedicated to fostering healthy, welcoming community spaces.