Planet Fitness - General Manager - Fontana

Taymax Group, LP is a distinguished multi-unit franchisee of Planet Fitness, recognized as one of the largest and fastest-growing operators of fitness clubs across North America. With ownership and operational management of over 175 clubs located in various states including California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, as well as in Ontario and the Atlantic Provinces of Canada, Taymax Group has established a strong footprint in the fitness industry. The company is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion in aggregate capital commitments, which supports their ambitious plans to double the number of clubs in the next five years. Taymax has been honored with several prestigious awards such as Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018, demonstrating their excellence in franchise operations.

Taymax Group's franchise partner, Planet Fitness, operates over 2,000 locations worldwide and is known for its highly recognizable brand in the high-value, low-price fitness market. Planet Fitness is committed to providing a welcoming, non-intimidating environment known as the Judgement Free Zone, enhancing people’s lives by offering high-quality fitness experiences. Over 90% of Planet Fitness clubs are owned and operated independently, like those managed by Taymax Group. Taymax prides itself in fostering an inclusive and diverse workplace environment where employees from varying backgrounds work collaboratively toward a common goal of exceptional service and business success.

The Club Manager role is a pivotal position responsible for the overall management and success of the gym located in Fontana, CA. This full-time position offers competitive pay ranging from $23.00 to $23.50 per hour. The Club Manager ensures all aspects of gym operations run smoothly, guaranteeing an excellent member experience within a welcoming and judgement-free environment. Accountability for both employee management and financial performance falls under this role, requiring leadership expertise and operational proficiency. The manager will lead a team including assistant managers, trainers, member service representatives, and custodians, providing continuous coaching and support to drive a motivated and high-performing staff.

Key responsibilities include recruiting, hiring, training, and developing staff members who are dedicated to exceptional customer service and member satisfaction. The manager will maintain a friendly atmosphere for members and guests, ensuring staff adherence to customer service standards. Effective staff scheduling, payroll processing, and issue resolution are critical components of this role. The manager actively participates in front desk operations, greeting members, answering inquiries, and supporting membership processing. Facility cleanliness and maintenance oversight are essential, along with safety considerations and coordination with maintenance teams.

Additional duties include managing marketing efforts by ensuring staff are trained on current promotions, handling financial transactions such as authorizing expenditures and bank deposits, preparing HR documentation for corporate teams, tracking operational statistics, and providing backup support when staff absences occur. Physical demands of the job include continual standing, walking, talking, listening, and the ability to lift up to 50 pounds. The role occasionally involves exposure to cleaning chemicals and requires a proactive approach to facility safety and cleanliness.

Taymax Group values diversity and inclusion, welcoming applications from all backgrounds and making accommodations available for candidates with disabilities. They emphasize a strong ethical hiring process, warning applicants of fraudulent schemes and ensuring a safe and transparent employment application experience.