Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
flexible schedule
Opportunities for advancement
competitive pay
team environment
Training and Development
Employee Discounts
diversity and inclusion
Job Description
Domino's is a globally recognized leader in the pizza delivery and quick-service restaurant industry, committed to providing exceptional customer experiences through quality products and outstanding service. As one of the top pizza delivery companies worldwide, Domino's prides itself on its dedicated team members who contribute significantly to its success and growth. The company culture emphasizes putting people first, ensuring that team members are valued, supported, and encouraged to grow within the organization. Over the years, Domino's has built a reputation for innovation, reliable delivery, and delicious menu options, making it a popular choice for customers seeking convenience and quality in their dining experience.
The role of a Customer Service Representative at Domino's is designed for individuals who thrive in a fast-paced, team-oriented environment and have a passion for delivering excellent customer service. This position offers flexible scheduling to accommodate part-time or full-time availability, making it ideal for students, individuals seeking supplementary income, or those looking for a main career path. As a Customer Service Representative, you will be the face and voice of Domino's, responsible for assisting customers both over the phone and in-store, handling orders efficiently, and ensuring customer satisfaction at every interaction.
This role requires a high level of interpersonal skills, accuracy, and the ability to multitask in a dynamic work setting. Employees in this role will be trained to operate various store equipment, prepare menu items, and ensure that the preparation and delivery processes meet the company’s quality standards. Domino's supports career advancement and many team members have progressed from front-line positions to management and ownership roles within the franchise system. The company values diversity, aiming to create an inclusive workplace where the unique talents of each individual are recognized and nurtured.
Working at Domino's means being part of a winning team that balances hard work with fun, fosters professional development, and offers competitive pay for the role. Team members are expected to maintain high standards of cleanliness, handle cash accurately, and contribute to efficient store operations. The work environment includes exposure to various temperatures and physical demands such as lifting, carrying, and standing for extended periods. Domino's is committed to providing supportive training and resources to help each employee succeed and feel confident in their duties.
Overall, this opportunity at Domino's is perfect for motivated individuals who enjoy customer interaction, have a strong work ethic, and are looking to be part of a reputable brand with substantial growth potential. Whether you seek a stepping stone into management or a flexible job that fits your lifestyle, the Customer Service Representative position offers rewarding experiences and the chance to join a vibrant team dedicated to excellence.
The role of a Customer Service Representative at Domino's is designed for individuals who thrive in a fast-paced, team-oriented environment and have a passion for delivering excellent customer service. This position offers flexible scheduling to accommodate part-time or full-time availability, making it ideal for students, individuals seeking supplementary income, or those looking for a main career path. As a Customer Service Representative, you will be the face and voice of Domino's, responsible for assisting customers both over the phone and in-store, handling orders efficiently, and ensuring customer satisfaction at every interaction.
This role requires a high level of interpersonal skills, accuracy, and the ability to multitask in a dynamic work setting. Employees in this role will be trained to operate various store equipment, prepare menu items, and ensure that the preparation and delivery processes meet the company’s quality standards. Domino's supports career advancement and many team members have progressed from front-line positions to management and ownership roles within the franchise system. The company values diversity, aiming to create an inclusive workplace where the unique talents of each individual are recognized and nurtured.
Working at Domino's means being part of a winning team that balances hard work with fun, fosters professional development, and offers competitive pay for the role. Team members are expected to maintain high standards of cleanliness, handle cash accurately, and contribute to efficient store operations. The work environment includes exposure to various temperatures and physical demands such as lifting, carrying, and standing for extended periods. Domino's is committed to providing supportive training and resources to help each employee succeed and feel confident in their duties.
Overall, this opportunity at Domino's is perfect for motivated individuals who enjoy customer interaction, have a strong work ethic, and are looking to be part of a reputable brand with substantial growth potential. Whether you seek a stepping stone into management or a flexible job that fits your lifestyle, the Customer Service Representative position offers rewarding experiences and the chance to join a vibrant team dedicated to excellence.
Job Requirements
- Must be 18 years of age or older
- Willing and able to work all stations in-store such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table
- Ability to add, subtract, multiply, and divide accurately and quickly
- Must be able to make correct monetary change
- Verbal, writing, and telephone communication skills
- Ability to enter orders using computer keyboard or touch screen
- Operate all store equipment
- Stock ingredients and prepare products
- Receive and process telephone orders
- Clean equipment and facility daily
- Ability to work in varying temperatures
- Ability to perform physical tasks such as lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, and reaching
- Ability to use machines, tools, and equipment such as pencils, computers, telephones, calculators, pizza cutters, and pizza peels
Job Qualifications
- Must be 18 years of age or older
- Willing and able to work all stations in-store including making menu items, assisting customers on the phone and in-store, and expediting orders
- Verbal, writing, and telephone communication skills
- Ability to operate a computer keyboard or touch screen
- Ability to perform basic arithmetic operations quickly and accurately
Job Duties
- Add, subtract, multiply, and divide accurately and quickly
- Make correct monetary change
- Take and process orders verbally and via telephone
- Enter orders using computer keyboard or touch screen
- Operate all store equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler
- Prepare products
- Receive and process telephone orders
- Clean equipment and facility approximately daily
- Navigate varying work conditions such as temperatures and confined spaces
- Perform lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, reaching, and hand tasks required for store operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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