Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $29.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Career development opportunities
flexible schedule
Job Description
Pieology is a dynamic and innovative fast-casual restaurant brand that specializes in customizable artisan pizzas. Known for its commitment to quality, speed, and customer satisfaction, Pieology has successfully built a loyal customer base and continues to expand its presence across the United States. As a leader in the fast-casual dining sector, Pieology emphasizes a vibrant work culture that supports employee growth and career advancement. The company prides itself on fostering an inclusive environment where team members feel valued and motivated to deliver exceptional service and quality food to every guest. This commitment to excellence extends from their high culinary standards to their dedication to creating a positive workplace atmosphere, making Pieology an attractive employer for those passionate about restaurant management and customer service.
The General Manager position at Pieology is a key leadership role responsible for overseeing the operations of an entire restaurant, ensuring both team efficiency and outstanding guest experiences. This role requires a dedicated individual to lead by example, establishing the tone for a positive work environment and maintaining the highest standards of customer hospitality. As a General Manager, you will be tasked with building and nurturing a strong and effective team, managing day-to-day restaurant functions, and driving the financial performance of the business. The role involves hands-on leadership in recruiting and hiring staff, conducting comprehensive new hire orientations, and crafting tailored training programs to develop each team member's skills and potential.
In addition to team development, the General Manager is responsible for scheduling and workforce deployment to ensure optimal coverage during all shifts, addressing and resolving any performance issues, and maintaining stringent food safety, quality, and sanitation standards. Financial stewardship is another critical aspect of this role, including managing budgets, analyzing sales and labor costs, and implementing corrective actions to meet or exceed financial targets. The ideal candidate will possess strong communication and interpersonal skills, a proven track record of developing people, and a consistently positive attitude. This position demands a leader who thrives in a fast-paced environment, embraces challenges with a calm and solution-oriented approach, and is passionate about delivering exceptional dining experiences.
This full-time role involves working approximately 50 hours per week and requires reliable transportation and adherence to professional appearance and hygiene standards. Pieology, through its franchisee Cotti Foods Group, offers a supportive environment committed to helping you succeed by providing the necessary tools, resources, and ongoing training to advance your career in the restaurant industry.
The General Manager position at Pieology is a key leadership role responsible for overseeing the operations of an entire restaurant, ensuring both team efficiency and outstanding guest experiences. This role requires a dedicated individual to lead by example, establishing the tone for a positive work environment and maintaining the highest standards of customer hospitality. As a General Manager, you will be tasked with building and nurturing a strong and effective team, managing day-to-day restaurant functions, and driving the financial performance of the business. The role involves hands-on leadership in recruiting and hiring staff, conducting comprehensive new hire orientations, and crafting tailored training programs to develop each team member's skills and potential.
In addition to team development, the General Manager is responsible for scheduling and workforce deployment to ensure optimal coverage during all shifts, addressing and resolving any performance issues, and maintaining stringent food safety, quality, and sanitation standards. Financial stewardship is another critical aspect of this role, including managing budgets, analyzing sales and labor costs, and implementing corrective actions to meet or exceed financial targets. The ideal candidate will possess strong communication and interpersonal skills, a proven track record of developing people, and a consistently positive attitude. This position demands a leader who thrives in a fast-paced environment, embraces challenges with a calm and solution-oriented approach, and is passionate about delivering exceptional dining experiences.
This full-time role involves working approximately 50 hours per week and requires reliable transportation and adherence to professional appearance and hygiene standards. Pieology, through its franchisee Cotti Foods Group, offers a supportive environment committed to helping you succeed by providing the necessary tools, resources, and ongoing training to advance your career in the restaurant industry.
Job Requirements
- Ability to contribute to the team and maintain a positive attitude and strong work ethic
- Demonstrate a friendly attitude and great customer service skills
- Ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise
- Act in a friendly, courteous, and helpful manner with guests and co-workers
- Strong verbal, reading, strong math skills
- Communicate ideas, suggestions, and concerns in a constructive and professional manner
- Make timely decisions to meet guest and business needs appropriately
- Ability to make quick and appropriate decisions
- Take ownership and responsibility to solve problems
Job Qualifications
- 18 years or older
- Obtain a food handler’s certificate according to state or local requirements
- Legally authorized to work in the United States
- Must have reliable transportation
- Maintain a professional appearance and good hygiene standards
- Ability to work flexible hours, arrive at work on time and be dependable
- 2 years quick service and fast-food restaurant experience
- 2 years food management experience (preferred)
- 2 years drive-thru experience (preferred)
Job Duties
- Drive excellent customer service and maintain company standards
- Ensure Crew Members and Shift Supervisors complete all assigned duties and serve safe, quality food in a friendly manner
- Analyze sales, labor, inventory, and controllables on a continual basis and take corrective action to meet or achieve margin and sales growth targets
- Oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
- Manage the restaurant budget and financial plans
- Engaging in clear, consistent communications with field leadership and restaurant staff on a frequent basis
- Building an effective team through training and development
- supplying meaningful and timely performance feedback
- Ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage of ingredients and supplies
- Ensure the facility and equipment’s are maintained to Pieology standards
- Follow proper opening and closing procedures
- Maintain guest and employee safety
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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