Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
flexible scheduling
Job Description
Memorial Hermann is one of the leading healthcare organizations dedicated to delivering high-quality, efficient care and creating exceptional experiences for every member of the community it serves. With a commitment to safety, compassion, personalization, and efficiency, Memorial Hermann strives to be at the forefront of healthcare innovation and community wellness. Recognized for its comprehensive medical services and patient-centered approach, the organization values its employees deeply, understanding that when team members feel cared for, heard, and valued, they are inspired to elevate the care experience for patients and their families. Memorial Hermann not only focuses on delivering outstanding medical care but... Show More
Job Requirements
- High school diploma or GED preferred
- Two years of experience in a hospital or customer service setting
- Ability to multi-task
- Proficient typing and keyboarding skills
Job Qualifications
- High school diploma or GED preferred
- Two years of experience in a hospital or customer service setting
- Proficient typing and keyboarding skills
- Ability to multi-task
- Strong communication skills
- Competence in using computer systems and software applications related to healthcare scheduling
- Ability to maintain accuracy and attention to detail
- Customer service orientation
Job Duties
- Schedules patient appointments and enters required information in the computer system in an accurate and timely manner
- Obtains demographic, insurance and financial information from patient or guarantor and enters information with high accuracy
- Explains all required forms to the patient or guarantor and obtains necessary signatures
- Ensures medical necessity compliance by reviewing compliance system, communicating with patient or guarantor and obtaining signatures
- Protects financial integrity by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility
- Verifies insurance eligibility and benefits and completes required notifications and authorizations
- Posts payments in the computer system and generates patient receipts
- Monitors, reviews and resolves patient account issues on assigned reports
- Communicates effectively and professionally with physicians, ancillary departments, nursing units, insurance companies, patients, and their families
- Ensures safe care by adhering to policies, procedures, time and supply management
- Promotes professional growth by meeting continuing education requirements and serving as a mentor and resource to staff
- Demonstrates commitment to creating compassionate and personalized experiences
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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