Physical Therapy Front Desk Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Collaborative and friendly work environment
Full coverage for Employee PPO Medical insurance
401k and Profit-Sharing Program
Paid vacation
floating holidays
Regular holidays
Sick Time
Employee Discount Programs

Job Description

We are currently seeking a full-time Physical Therapy Front Desk Receptionist to join our dedicated team at Redwood PT and Clinic. This role is essential in ensuring smooth daily operations by providing excellent customer service and administrative support. The receptionist serves as the first point of contact for patients, answering inquiries, registering patients accurately, handling insurance details, and managing appointment schedules. The position requires excellent organizational skills, attention to detail, and the ability to multitask efficiently in a busy clinical environment. The hourly salary ranges from $21.00 to $23.00, with higher pay available for candidates who bring advanced skills or... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year medical office experience preferred
  • ability to handle patient information confidentially
  • strong interpersonal skills
  • reliable and punctual
  • attention to detail
  • basic computer skills

Job Qualifications

  • High school diploma or equivalent
  • 1 year experience at a medical practice preferred
  • strong communication skills
  • excellent organizational abilities
  • proficiency in computer systems and medical software
  • ability to multitask in a fast-paced environment
  • customer service oriented

Job Duties

  • Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
  • scanning IDs and insurance cards, printing and obtaining signatures on all required documents
  • scheduling appointments accurately with correct physician
  • responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
  • responding to alert notes that apply to front desk
  • completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
  • scanning documents daily such as data details, financial policies, privacys, authorizations, referrals and miscellaneous documents
  • sorting incoming faxes from the fax machine, delegate to the correct person or department
  • overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
  • informing all patients if MD/PA/NP is running behind
  • additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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