American Express Global Business Travel logo

Pharma Meeting Planner

Salem, OR, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,300.00 - $102,700.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
retirement plans
Paid parental leave
Adoption assistance
Wellness resources
Travel Discounts

Job Description

Amex GBT is a leading global travel management company that inspires colleagues to view travel as a force for good. The company fosters an inclusive and collaborative culture where every team member's voice is valued and where innovation and impact are at the forefront of business operations. It supports its workforce with opportunities for personal and professional growth while emphasizing the importance of diversity, equity, and inclusion. Amex GBT offers flexible benefits tailored to each country, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellness resources for employees and their families. The company also provides travel perks such as weekly deals from major travel providers on flights, hotels, cruises, and car rentals. Employees have access to over 20,000 courses on a comprehensive learning platform and leadership development programs. Furthermore, Amex GBT actively champions inclusion through global employee groups that promote discussions, awareness, and actionable initiatives within the company.

The role of Pharma Meeting Planner at Amex GBT involves working closely with clients in the pharmaceutical sector to understand and fulfill their meeting program objectives. This position requires leadership in program planning from contract execution to final billing while delivering exceptional customer service on all travel and meeting programs. The Pharma Meeting Planner coordinates and implements logistics for meetings to maximize their impact. They research and maintain productive relationships with vendors, ensuring that preferred and high-quality suppliers are used. The role includes oversight of supplier contracts to safeguard both the company and client interests legally. Managing program costs, identifying cost-saving strategies, reviewing invoices, and handling client payment requirements are key responsibilities. Additionally, the Planner supports online registration needs and assists event owners with communication and attendee engagement. The position also involves working closely with venue staff and vendors to guarantee flawless on-site execution and acting as a resource for event personnel. Post-event debriefing with clients and reporting are essential for continual improvement and client satisfaction. Knowledge of technology and software solutions such as Cvent is important to streamline operations and enhance program delivery. This full-time role is based in the United States, with a salary range of $55,300 to $102,700 annually, depending on experience and location. The position also offers eligibility for a discretionary annual bonus based on individual and company performance. Travel is required up to 20-40% domestically and internationally, reflecting the client-centric and dynamic nature of the role. Amex GBT encourages applications from candidates who are passionate about project, meetings, and client management, even if they do not meet all listed requirements. The company is committed to equal employment opportunities and provides reasonable accommodations for qualified individuals with disabilities.

Job Requirements

  • Experience in pharma meetings planning
  • Knowledge of Cvent software
  • Strong organizational and project management skills
  • Ability to manage budgets
  • Effective communication skills
  • Willingness to travel internationally and domestically up to 20-40% of the time

Job Qualifications

  • Proven experience with pharma meetings planning
  • Solid understanding of Cvent
  • Passionate about project management, meetings management and client management experience
  • Experience working within budgets
  • Strong prioritization skills
  • Excellent written and verbal communication skills
  • Flexibility to travel internationally and domestically up to 20-40% of the time

Job Duties

  • Lead coordinating and implementing program logistics to achieve impact
  • Conduct research and coordinate relationships with vendors
  • Ensure supplier contracts are legally protective of both Amex GBT and client
  • Lead program costs and identify cost savings strategies
  • Review all invoices and handle client payment requirements
  • Determine program needs for online registration and assist event owners with communication to attendees
  • Handle logistics with venue staff and coordinate vendor performance
  • Conduct program debrief with client and provide full briefing report post event
  • Develop service recovery plans and ensure improvement goals are achieved
  • Develop and maintain knowledge of technology and software solutions such as Cvent

Job Criteria

Experience

Mid Level (3-7 years)


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