Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Paid vacation
uniforms
Employee stock ownership plan
Pet supply discounts
service discounts
Job Description
Paws Pet Resort and Best Friends Pet Care, Inc. is a reputable company specializing in premium pet care services across the United States. Established for over 30 years, the company is employee-owned and operated, fostering a unique culture where employees are invested in the company's success and growth. With over 80 locations spread across twenty-six states, the company combines extensive experience with a commitment to high standards in pet care and customer service. The company provides a comprehensive range of services, including pet daycare, boarding, grooming, and training, all designed to ensure pets live happy, healthy lives while their owners are away or need assistance. The employee ownership through the Employee Stock Ownership Plan (ESOP) highlights the company’s dedication to providing growth opportunities and empowering its employees, making it an excellent workplace for those passionate about pets and customer service.
The role of a Pet Transportation Specialist at Paws Pet Resort and Best Friends Pet Care, Inc. is a vital position that centers on safely and professionally transporting pets to and from the company’s facilities. This position requires dedication to safety, reliability, and providing an exceptional experience for pets and their owners. The specialist is responsible for ensuring that each pet guest arrives securely and comfortably, maintaining a calm and positive environment throughout the transit process. Handling includes careful management of pet belongings and ensuring proper documentation such as contracts and signatures are managed meticulously. The Pet Transportation Specialist also plays a significant role in upholding health and safety standards by cleaning and sanitizing vehicles, monitoring pet behavior, and reporting any concerns promptly. This position demands a friendly and professional demeanor, excellent communication skills, and a genuine love for animals.
The company offers a competitive benefits package including health, dental, vision, and life insurance, as well as short-term and long-term disability coverage, and a 401K plan with company matching. Employees benefit from the ESOP plan, with the company fully funding employee stock ownership, which ensures staff members can share in the company’s growth and success. Paid vacation, uniforms, and discounts on pet supplies and services further enhance the employment experience. This role is ideal for those who are physically capable of handling animals and possess a commitment to pet safety and customer satisfaction. With flexible scheduling that includes evenings, weekends, and holidays, the company supports a work environment that values teamwork and dedication to animal welfare. Overall, this position offers a rewarding opportunity to contribute to a well-established pet care company that prioritizes pets' well-being and employee growth, making it attractive to passionate animal lovers seeking a professional and supportive workplace environment.
The role of a Pet Transportation Specialist at Paws Pet Resort and Best Friends Pet Care, Inc. is a vital position that centers on safely and professionally transporting pets to and from the company’s facilities. This position requires dedication to safety, reliability, and providing an exceptional experience for pets and their owners. The specialist is responsible for ensuring that each pet guest arrives securely and comfortably, maintaining a calm and positive environment throughout the transit process. Handling includes careful management of pet belongings and ensuring proper documentation such as contracts and signatures are managed meticulously. The Pet Transportation Specialist also plays a significant role in upholding health and safety standards by cleaning and sanitizing vehicles, monitoring pet behavior, and reporting any concerns promptly. This position demands a friendly and professional demeanor, excellent communication skills, and a genuine love for animals.
The company offers a competitive benefits package including health, dental, vision, and life insurance, as well as short-term and long-term disability coverage, and a 401K plan with company matching. Employees benefit from the ESOP plan, with the company fully funding employee stock ownership, which ensures staff members can share in the company’s growth and success. Paid vacation, uniforms, and discounts on pet supplies and services further enhance the employment experience. This role is ideal for those who are physically capable of handling animals and possess a commitment to pet safety and customer satisfaction. With flexible scheduling that includes evenings, weekends, and holidays, the company supports a work environment that values teamwork and dedication to animal welfare. Overall, this position offers a rewarding opportunity to contribute to a well-established pet care company that prioritizes pets' well-being and employee growth, making it attractive to passionate animal lovers seeking a professional and supportive workplace environment.
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of experience in a customer-facing role
- Ability to lift and carry 40 pounds or more and stand, walk, or climb stairs frequently
- Possess a clean driving record and valid driver’s license
- Ability to work evenings, weekends, and holidays
- Strong communication skills
- Ability to handle dogs and work in environments with exposure to animal dander and sanitation chemicals
Job Qualifications
- Possess a love of animals and maintain a professional manner at all times
- Hold a clean driving record with a current, valid driver’s license
- Demonstrate strong communication skills and the ability to resolve problems quickly
- Be physically able to lift and carry 40 pounds or more and frequently stand, walk, or climb stairs
- Exhibit flexibility to work evenings, weekends, and holidays
- Be capable of working on a computer system and handling dogs in environments exposed to animal dander and sanitation chemicals
- Have at least one year of experience in a customer-facing role
- Be a high school graduate or equivalent
Job Duties
- Pick up and drop off pet guests safely to and from their homes
- Ensure pets are secure in vehicles and arrive safely at the facility
- Present pets directly to owners and handle pet belongings and contracts with professionalism
- Maintain, clean, and sanitize vehicles after each use while adhering to motor vehicle laws and safety regulations
- Monitor pet playgroups and interact with pets, providing assistance in valet zones as needed
- Identify irregular animal behavior and communicate concerns immediately to the Manager on Duty
- Ensure pets are crated or leashed at all times and all human riders wear seatbelts while the vehicle is in motion
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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