Pet Parent Concierge - Front Desk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
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Benefits

Onboarding bonus
Retention bonus
Team Member Referral Bonus
Birthday bonus
Team support bonuses
competitive base pay
Holiday Bonuses
Holiday pay
Opportunities for advancement
Paid training

Job Description

Dogtopia is the industry leader in dog daycare, renowned for its commitment to providing a safe, clean, and enriching environment for dogs and their pet parents. As a trusted and well-established company in the pet care industry, Dogtopia focuses on enhancing the joy of dog parenthood through their innovative services and dedication to canine health and well-being. Emphasizing socializing, exercising, and educating each dog, Dogtopia fosters better canine citizens who stay happily in their loving homes and out of shelters. The company also champions social causes through the Dogtopia Foundation, supporting service dogs for veterans, youth literacy, and employment initiatives... Show More

Job Requirements

  • Must love dogs
  • Customer service experience
  • Friendly
  • Strong attention to detail
  • Teamwork
  • Positive attitude
  • Able to multi-task
  • Reliable attendance
  • Sales and scheduling experience is a bonus but not required

Job Qualifications

  • Customer service experience
  • Friendly personality
  • Strong attention to detail
  • Ability to multi-task
  • Positive attitude
  • Teamwork skills
  • Sales and scheduling experience is a bonus but not required

Job Duties

  • Provide excellent customer service
  • Answer phones and emails
  • Greet pet parents
  • Answer pet parent questions and collect their information
  • Educate pet parents about Dogtopia and available pass and membership benefits
  • Schedule services and set up meet and greets
  • Check dogs in and out
  • Escort dogs to and from their pet parents
  • Give tours
  • Maintain a neat and organized environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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