Pet Parent Concierge - Dog Daycare Front Desk

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.00 - $15.00
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Benefits

Bring your dog to work
Team member referral bonuses up to $500
Birthday bonus
Team support bonuses for filling in when needed
Access to free mental health care tools
Health, vision, and dental insurance for full-time
Competitive base pay with bi-annual reviews
Holiday bonuses and holiday pay
opportunities for cross-training and advancement
Paid online Dogtopia Connect training
Strong, positive team culture
Hands-on managers
personal development opportunities

Job Description

Dogtopia is a renowned leader in the dog daycare industry, dedicated to providing an exceptional experience for both dogs and their owners. Established with the mission of enhancing the joy of dog parenthood, Dogtopia maintains a strong commitment to health and safety as its top priority. The company operates with a passion for creating safe, clean, and educational environments where dogs can socialize, exercise, and learn in a nurturing atmosphere. This approach not only benefits the dogs’ well-being but also supports pet parents by ensuring their furry friends are cared for by knowledgeable and compassionate professionals. The company fosters a... Show More

Job Requirements

  • Must love dogs
  • Customer service experience
  • Friendly
  • Strong attention to detail
  • Teamwork
  • Positive attitude
  • Able to multi-task
  • Reliable attendance
  • Sales and scheduling experience is a bonus but not required

Job Qualifications

  • Customer service experience
  • Friendly personality
  • Strong attention to detail
  • Positive attitude
  • Teamwork skills
  • Willingness to learn sales and scheduling
  • Experience with dogs preferred but not required

Job Duties

  • Provide excellent customer service
  • Answer phones and emails
  • Greet pet parents
  • Answer pet parent questions and collect their information
  • Educate pet parents about Dogtopia and membership benefits
  • Schedule services and set up Meet & Greets
  • Check dogs in and out
  • Escort dogs to and from their pet parents
  • Give tours
  • Maintain a neat and organized environment

Job Location

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