Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $40.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Comprehensive health insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) plan with Company Match
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
annual merit review
employee assistance program with mental health counseling and legal/financial advice
Job Description
Macy's is an iconic American department store that has been a beloved part of the retail landscape for over 160 years. Known for its rich history, innovative spirit, and commitment to exceptional customer experiences, Macy's represents more than just a store – it is a story deeply woven into the fabric of American culture. From the dazzling Macy's 4th of July Fireworks to the magical Thanksgiving Day Parade, Macy's has been a venue for creating memorable moments not only for its customers but also for its employees. This longstanding tradition of community involvement, innovation, and high-quality service makes Macy's a... Show More
Job Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Ability to communicate and share information with diverse groups of customers and peers
- Self-starter able to adapt quickly to changing customer expectations and needs
- Resourceful and able to adapt quickly to changing priorities and deadlines
- Keen sense of fashion, ability to coordinate items and suggestive selling techniques
- Experience or familiarity with a variety of lifestyles, business segments and social media platforms while displaying credibility to interact with broad customer base
- Minimum of 3 years retail experience or other high touch selling position
Job Qualifications
- Minimum of 3 years retail experience or other high touch selling position
- Ability to communicate and share information with diverse groups of customers and peers
- Self-starter able to adapt quickly to changing customer expectations and needs
- Resourceful and able to adapt quickly to changing priorities and deadlines
- Keen sense of fashion, ability to coordinate items and suggestive selling techniques
- Experience or familiarity with a variety of lifestyles, business segments and social media platforms while displaying credibility to interact with broad customer base
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Job Duties
- Exceed sale goals by providing a personalized and elevated shopping experiences in-store and online
- Drive customer acquisition through networking opportunities, leverage social media to seek online and in-store traffic, and create and execute a compelling online presence to form awareness and promote the services and experiences you offer
- Partner with store team, vendors and community partners to develop and host virtual and in-store events to deliver incremental sales
- Leverage selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence
- Make data driven decisions that will drive growth and understand your local market and customer base
- Meet with the Store Manager on a regular basis to inform them of your performance, goals and actions
- Complete daily and weekly tasks include checking emails, appointment booking upkeep, customer follow-up, content development and posts, and other duties as assigned
- Attend vendor trainings and development workshops as assigned
- Share your knowledge and support peers in growing their skillset while continuously developing yours
- Regularly participate in store leadership meetings and visits
- Maintain a clean, safe and inviting environment in alignment with our company standards and guidelines
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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