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Personal Care Specialist (Part Time)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Benefits

competitive pay
discretionary annual incentive program
comprehensive training and development
Inclusive and diverse workplace culture
opportunities for career growth
Employee wellness programs
Supportive team environment

Job Description

Green Thumb Industries (GTI) is a leading cannabis company committed to promoting well-being through the power of cannabis. GTI operates across multiple states, delivering high-quality cannabis products and services and aims to foster a culture of inclusivity and growth. Known for its humble and hardworking ethos, GTI emphasizes quiet confidence, open communication, collaboration, and a growth mindset. This company not only prioritizes wellness but also champions economic opportunities in communities disproportionately affected by the war on drugs, promoting diversity in all forms and ensuring equal employment opportunities. With a focus on wellness, compliance, and customer engagement, GTI has established itself... Show More

Job Requirements

  • Ability to perform tasks for prolonged periods including moving about the dispensary, remaining stationary as needed, communicating effectively with individuals and groups, operating point of sale systems and office equipment, preparing patient and/or customer orders, inspecting and receiving detailed information, moving inventory and materials up to 30 pounds independently, and positioning self to move inventory in storage areas
  • Consistent demonstration of excellent customer service skills
  • Desire to continuously learn about cannabis, cannabinoids, GTI products, and cannabis therapies
  • Ability to establish and maintain effective working relationships with employees
  • Ability to listen well and communicate effectively both verbally and in writing
  • Experience with POS systems
  • Understanding of applicable cannabis laws, safety regulations, local codes, SOPs
  • Ability to follow instructions and incorporate constructive criticism
  • Operate with high professionalism and integrity including handling confidential information and complying with HIPAA

Job Qualifications

  • At least one year of customer service experience
  • Preference for candidates with specialty, customer-facing retail experience
  • Meet the scheduling and availability requirements to work varied shifts including mornings, days, nights, and weekends
  • Must have reliable, responsible, and dependable attendance
  • Must be 21 years or older
  • Must pass all required background checks including state-specific cannabis employment requirements
  • Possess valid driver's license or state ID
  • Must be and remain compliant with all legal or company regulations for working in the cannabis industry
  • Prior cannabis experience not required

Job Duties

  • Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
  • Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
  • Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer's needs
  • Promote a work environment that is positive, communicative, patient and/or customer-oriented
  • Assist in verifying order deliveries for accuracy
  • Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
  • Ensure local and state cannabis regulations are properly enforced and upheld
  • Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
  • Maintenance of hard copy files as required
  • Follow security measures and safety compliance procedures
  • Complete duties at assigned workstations, as determined by management, during scheduled shifts including front of house tasks, back of house tasks, maintenance, and other duties as assigned

Job Location

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