Personal Care Specialist (Part Time)

Lowell, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $16.00

Work Schedule

Rotating Shifts

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Paid holidays

Job Description

Green Thumb Industries (GTI) is a leading cannabis company dedicated to promoting well-being through the power of cannabis. As a reputable and innovative establishment in the cannabis retail industry, GTI focuses on providing exceptional products and services to its customers in a customer-facing, intimate retail environment. The company prides itself on a culture rooted in humility, hard work, gratitude, transparency, collaboration, and a growth mindset, reflecting the diversity and values of the communities they serve. GTI is committed to fostering an inclusive workplace that celebrates diversity and champions economic opportunities in communities disproportionately affected by the war on drugs through... Show More

Job Requirements

Must have the ability to move about the dispensary to perform work assignments and assist patients and/or customers
Must be able to remain in a stationary position if required
Ability to converse and communicate effectively with individuals and groups
Ability to operate point of sale system, computer, and office productivity machinery including word processing, database management, spreadsheet applications and email
Able to prepare patient and/or customer orders by moving and placing products
Ability to inspect and receive detailed information such as dates of birth, orders, or inquiries
Capacity to move inventory and materials weighing up to 30 pounds independently
Ability to position self to move inventory and materials in storage areas
Must have consistent excellent customer service skills
Desire to continuously learn about cannabis, cannabinoids, endocannabinoid system, GTI products, and cannabis therapies
Ability to establish and maintain effective working relationships
Ability to listen well and communicate effectively both verbally and in writing
Experience with POS systems
Understanding of applicable cannabis laws and regulations, safety regulations, local codes, organizational rules, and standard operating procedures
Ability to follow instructions and incorporate constructive criticism from managers
Operate with professionalism and integrity including dealing with confidential information and complying with HIPAA requirements

Job Qualifications

At least one year of customer service experience
Preference for candidates with specialty, customer-facing retail experience
Meet scheduling and availability requirements including ability to work varying shifts such as mornings, days, nights, and weekends
Reliable, responsible, and dependable attendance
Must be 21 years or older
Possess valid driver's license or state ID
Must pass all required background checks including state-specific cannabis employment requirements
Must be and remain compliant with all legal or company regulations for working in the cannabis industry
Prior cannabis experience not required

Job Duties

Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer's needs
Promote a work environment that is positive, communicative, patient and/or customer-oriented
Assist in verifying order deliveries for accuracy
Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints
Ensure local and state cannabis regulations are properly enforced and upheld
Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
Maintenance of hard copy files as required
Follow security measures and safety compliance procedures
Complete duties at assigned workstations, including front of house (check-in, sales floor, POS, curbside, roll thru), back of house (fulfillment, receiving, replenishment, inventory counts), maintenance (uphold cleanliness, safety, and presentation standards), and other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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