Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $33.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Stock options
Generous 7% 401(k) employer matching
Paid parental leave
Life and AD&D insurance
long-term disability
Tuition Reimbursement
Employee Assistance Programs
Pre-tax health and dependent-care spending plans
Job Description
WaFd Bank is a respected financial institution with a rich history spanning over a century. Established as a leader in the banking industry, the company currently serves a diverse range of consumers and business clients across nine Western states. WaFd Bank's commitment to community and financial wellness is reflected in its company motto: Love What You Do...Make A Difference! This ethos guides the bank's operations and employee culture, inspiring staff to deliver exceptional service and meaningful financial solutions to clients. As a stable and growing financial entity, WaFd Bank emphasizes innovation, customer centricity, and comprehensive support for both personal and... Show More
Job Requirements
- High school diploma or approved equivalent
- prior banking experience including familiarity with lending, previous work in retail, consumer service delivery, or client relation
- good math skills, 10-key and keyboarding
- proficiency in Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook
- well-developed smart phone and digital channel skills
- excellent organizational and analytical skills
- superior written and oral communication skills
- ability to demonstrate how to use automated technology to teach clients self-service skills
- valid driver's license
- satisfactory transportation
- adequate insurance coverage
Job Qualifications
- High school diploma or approved equivalent
- good math skills, 10-key and keyboarding
- proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook
- well-developed smart phone and digital channel skills
- excellent organizational and analytical skills
- superior written and oral communication skills
- ability to demonstrate how to use automated technology to teach clients self-service skills
- must have valid driver's license, satisfactory transportation, and adequate insurance coverage
- prior banking experience including familiarity with lending, previous work in retail, consumer service delivery, or client relation
Job Duties
- Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions
- open new accounts, discuss and refer or originate loans, and onboard new clients
- introduce and demonstrate digital and self-service options to clients
- communicate clearly with staff and clients verbally, over the phone, and via video chat
- comfortable functioning as a concierge or greeter
- make out-of-office calls to businesses, community organizations, and referral sources
- develop competencies and certifications/registration necessary to support branch performance goals
- proactively accept initiatives and assignments
- adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations
- reflect the core values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service
- be kind
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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