Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Stock options
Generous 7% 401(k) employer matching
Paid parental leave
Life insurance
long-term disability
Tuition Reimbursement
Employee Assistance Programs
Pre-tax health and dependent-care spending plans
Job Description
WaFd Bank, a reputable financial institution with more than a century of service, operates across nine Western states, serving both consumers and business clients with a wide range of banking products and services. The company has built its reputation on fostering strong community ties and promoting financial health among its clients. Embracing the motto "Love What You Do... Make A Difference!", WaFd Bank is dedicated to providing excellent customer service and innovative banking solutions that help clients reach their financial goals. The bank values integrity, teamwork, ownership, simplicity, discipline, and service, creating an inclusive and positive work environment where employees... Show More
Job Requirements
- High school diploma or approved equivalent
- prior banking experience including familiarity with lending, retail, consumer service delivery, or client relations
- good math skills, 10-key and keyboarding
- proficient in Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook
- well-developed smartphone and digital channel skills
- excellent organizational and analytical skills
- superior written and oral communication skills
- ability to teach clients self-service technology
- valid driver’s license, satisfactory transportation, and adequate insurance coverage
Job Qualifications
- High school diploma or approved equivalent
- good math skills, 10-key and keyboarding
- proficient in Microsoft Office tools such as Excel, Word, Teams, PowerBI and Outlook
- well-developed smartphone and digital channel skills
- excellent organizational and analytical skills
- superior written and oral communication skills
- ability to teach clients self-service technology
- valid driver’s license, satisfactory transportation, and adequate insurance coverage
- prior banking experience including familiarity with lending, retail, consumer service delivery, or client relations
Job Duties
- Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions
- open new accounts, discuss and refer or originate loans, and onboard new clients
- introduce and demonstrate digital and self-service options to clients
- communicate clearly with staff and clients verbally, over the phone, and via video chat
- function as a concierge or greeter
- make out-of-office calls to businesses, community organizations, and referral sources
- develop competencies and certifications/registration necessary to support branch performance goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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