Excellence Services, LLC logo

Personal Assistant Manager (2026)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Exact $130,000.00
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Work Schedule

Standard Hours
On-call
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Benefits

Health Insurance
Paid vacation
Holidays
sick days
Paid meal breaks
discretionary bonus
Career advancement opportunities

Job Description

Our client is an exclusive, high-end private household located in Atherton, CA, known for its refined and luxurious lifestyle. This distinguished household requires a dedicated Personal Assistant Manager to oversee and enhance all aspects of its operations. As a prestigious estate, it serves an elite clientele and prides itself on maintaining exceptionally high standards across every facet of the household. In this role, candidates will have the unique opportunity to work in a dynamic and inspiring environment, contributing directly to the perfection of daily life within this private residence.

The Personal Assistant Manager position is a full-time, onsite role typically requiring 40 hours per week with availability from 9 am to 5:30 pm, Monday through Friday. This role also demands flexibility for on-call support as necessitated by the household’s needs. Compensation reflects the high level of responsibility and experience required, with a competitive salary range from $130,000 to $400,000 annually, depending on experience, and includes a discretionary year-end bonus of up to 20%. The position also comes with comprehensive benefits such as health insurance, paid vacation, holidays, sick days, paid meal breaks, and regular performance reviews, ensuring rewarding career growth and stability.

In this critical leadership role, you will spearhead the household operations, working closely with a carefully curated team of Personal Assistants. Your leadership will shape team culture, promote excellence, and establish measurable performance goals that elevate the service quality. You will manage vendor relations to secure the best in service and vendor partnerships, overseeing contracts and optimizing costs while maintaining high standards. Property management responsibilities are central, involving routine inspections, preventive maintenance scheduling, and operational improvements to protect and enhance the estate's value.

Effective communication and administration are key duties, requiring coordination between household Principals and team members using advanced tools like G-suite to ensure smooth operations and confidentiality. Handling personal errands and logistics, including the automation of recurring tasks, will relieve the household Principals to focus on high-priority matters.

Your role will also include planning for emergency support and creating flexible contingency plans for dynamic household needs such as last-minute travel or event changes. Training and enforcing strict confidentiality and ethical standards amongst staff is paramount, alongside improving document and data management systems to maintain secure, accessible records.

Ideal candidates bring a proven track record of management within luxury hotels, private estates, or family offices, coupled with a bachelor’s degree or higher in Hospitality Management, Property Management, Business Administration, or a related field. Mastery of leadership, vendor management, communication, problem-solving, and technological skills form the foundation of success in this influential role. We value resilience, accountability, conscientiousness, and a relentless dedication to excellence and improvement. Join us to lead with impact in an elite environment where your contributions are both meaningful and highly valued.

Job Requirements

  • Bachelor’s degree or higher preferred
  • Minimum 5 years management experience in luxury or private estate settings
  • Proven leadership and team management capabilities
  • Vendor contract negotiation and management skills
  • Superior organizational and multitasking skills
  • Strong communication skills in English
  • Technological proficiency with relevant software and devices
  • Ability to handle confidential information with integrity
  • Availability for on-call support as needed
  • Flexible and proactive problem-solving mindset

Job Qualifications

  • Bachelor’s degree or higher in Hospitality Management, Property Management, Business Administration, or related field preferred
  • 5+ years in management roles within luxury hotels, family offices, or private estates
  • Proven leadership ability to inspire teams and drive service excellence
  • Expertise in managing vendor relationships and contracts
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication skills in English
  • Proficiency with G-suite, iPhone, MacBook, and property management tools
  • Strategic problem-solving skills and ethical handling of sensitive information
  • Experience in high-end service environments or event management preferred
  • Familiarity with global operations or cross-cultural teams preferred

Job Duties

  • Recruit, train, and lead a team of Personal Assistants, setting measurable performance goals
  • Conduct regular team reviews to enhance efficiency and foster collaboration
  • Negotiate and manage vendor contracts to ensure high-quality service
  • Oversee estate maintenance through scheduled inspections and preventive plans
  • Streamline communication and documentation with Principals using tools like G-suite
  • Coordinate errands and transportation, automating routine tasks
  • Develop contingency plans for urgent household requests and emergencies
  • Enforce confidentiality protocols and ethical standards among staff
  • Optimize document and data management systems for accuracy and security

Job Criteria

Experience

Expert Level (7+ years)


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