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Penrose Room, Host/Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $26.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
401k
Local discounts
Career Development

Job Description

The Penrose Room, located within The Broadmoor, is a distinguished dining establishment that embodies a reimagined take on timeless luxury through its refined service and elevated cuisine. The Broadmoor itself is a world-renowned Five-Star, Five-Diamond resort with a rich history of excellence and commitment to delivering unforgettable experiences for guests. Known for its dedication to creating a culture of family and community, The Broadmoor stands as a beacon of hospitality and quality. This establishment prides itself on maintaining high standards represented by its Forbes Five-Star and AAA Five Diamond recognition. As part of the Food and Beverage team, The Penrose... Show More

Job Requirements

  • High school diploma or General Education Degree
  • at least two years of related experience or equivalent preferred
  • strong interpersonal communication skills
  • ability to work with a team effectively
  • willingness to adhere to safety, hygiene, and uniform standards
  • capable of working in a fast-paced environment
  • commitment to upholding company policies and procedures

Job Qualifications

  • High school diploma or General Education Degree (GED)
  • at least two years of related experience or equivalent preferred
  • enthusiastic, friendly, and energetic team member who works well with others
  • strong interpersonal communication skills
  • ability to guide and assist in the training of new staff
  • knowledge of safety, hygiene, and uniform standards
  • skilled in using computer reservation systems
  • willingness to work in a fast-paced, team-oriented environment

Job Duties

  • Warmly greet all guest upon arrival with professionalism and genuine hospitality
  • operate computer reservation system in accordance with established policies, procedures, and guidelines
  • escort guest to their tables, ensuring seamless and gracious transition
  • maintain a well-organized, clean, and welcoming host stand and entrance area
  • monitor dining room activity to anticipate guest needs and reduce wait times
  • answer phones and respond to guest requests in accordance with Broadmoor Standards of Excellence
  • schedule dining reservations and arrange parties and/or special services for diners

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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