
Pei Wei Cashier-Front of House Team Member - (Expired Job)
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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Job Description
Pei Wei Asian Kitchen is a fast-casual restaurant chain known for its fresh, flavorful Asian-inspired cuisine. Founded in 2000, Pei Wei has grown to multiple locations across the United States, earning a reputation for quality dishes and friendly service. The company focuses on providing an inviting and efficient dining experience, blending traditional and modern Asian flavors in a menu that appeals to a wide range of customers. As a part of a larger food service industry, Pei Wei emphasizes teamwork, customer satisfaction, and operational excellence in every location.
The position available is for a Front of House Team Member at Pei Wei Asian Kitchen. This role is crucial in delivering exceptional customer service by greeting guests promptly and professionally, assisting them with menu information and instructions on "How to Pei Wei." The team member is responsible for accurately processing orders for dine-in or takeout, whether placed in person, by phone, or online. This role involves using the Point of Sale (POS) system to enter and finalize orders, process payments including credit cards and cash, and ensure the accuracy of transactions and change given to customers.
In addition to order processing, the Front of House Team Member is tasked with maintaining the cleanliness and organization of the front of the house area, including the drink and condiment stations. The individual supports overall restaurant operations through setup, maintenance, and closing duties as prescribed by Pei Wei's Standard Operating Procedures (SOPs). This role requires working in various temperature settings, including warm environments near the kitchen.
This position demands excellent interpersonal skills, a commitment to quality service, and the ability to work calmly and effectively under pressure. It also requires physical stamina, as team members must be capable of standing and walking for extended periods and handling objects weighing up to 30 pounds. The role offers an opportunity to be part of a dynamic team in a fast-paced restaurant environment focused on delivering a memorable dining experience to every guest.
The position available is for a Front of House Team Member at Pei Wei Asian Kitchen. This role is crucial in delivering exceptional customer service by greeting guests promptly and professionally, assisting them with menu information and instructions on "How to Pei Wei." The team member is responsible for accurately processing orders for dine-in or takeout, whether placed in person, by phone, or online. This role involves using the Point of Sale (POS) system to enter and finalize orders, process payments including credit cards and cash, and ensure the accuracy of transactions and change given to customers.
In addition to order processing, the Front of House Team Member is tasked with maintaining the cleanliness and organization of the front of the house area, including the drink and condiment stations. The individual supports overall restaurant operations through setup, maintenance, and closing duties as prescribed by Pei Wei's Standard Operating Procedures (SOPs). This role requires working in various temperature settings, including warm environments near the kitchen.
This position demands excellent interpersonal skills, a commitment to quality service, and the ability to work calmly and effectively under pressure. It also requires physical stamina, as team members must be capable of standing and walking for extended periods and handling objects weighing up to 30 pounds. The role offers an opportunity to be part of a dynamic team in a fast-paced restaurant environment focused on delivering a memorable dining experience to every guest.
Job Requirements
- High school graduate or equivalent preferred
- Previous cashier and POS system experience
- Ability to communicate clearly in English
- Basic math and computer skills
- Teamwork and collaborative skills
- Ability to work calmly under pressure
- Physical ability to stand and walk for long periods
- Ability to handle objects weighing up to 30 pounds repeatedly
- Ability to see and hear accurately with correction
Job Qualifications
- High school graduate or equivalent preferred
- Previous experience as a cashier and operating a POS system
- Understanding of English language with ability to speak clearly and listen attentively
- Basic math skills and computer proficiency
- Ability to work in a team environment
- Excellent interpersonal and customer service skills
- Integrity, honesty, and accountability in all dealings
- Commitment to quality service
Job Duties
- Greet guests promptly and professionally
- Provide information about the menu and how to Pei Wei
- Take and process orders in person, by phone, or online
- Enter orders accurately into the POS system
- Process customer payments including credit cards and cash
- Package take-home orders for customers
- Maintain cleanliness and organization of the front of house area
- Assist with overall setup, maintenance, and closing duties of the front of house
- Handle various temperature levels in the kitchen environment
- Tabulate data regarding bills, restaurant expenses, and total amounts in the POS system
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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