Pei Wei Asian Diner, LLC-Restaurant General Manager

Pei Wei Asian Kitchen is a contemporary fast-casual restaurant chain specializing in serving authentic Asian cuisine with a modern twist. Known for its flavor-packed dishes and commitment to fresh ingredients, Pei Wei offers a vibrant dining experience aimed at delivering excellent customer service and high-quality food. The restaurant chain is dedicated to operational excellence, maintaining high standards in food preparation, cleanliness, and customer satisfaction. As part of their continued growth and commitment to quality, Pei Wei seeks a skilled and motivated General Manager to lead one of their restaurant locations.

The General Manager at Pei Wei Asian Kitchen plays a pivotal role in shaping the overall success of the restaurant by overseeing daily operations and ensuring that all company standards and procedures are consistently met. This full-time leadership position involves managing a dynamic team, fostering a positive work environment, and driving both sales and profitability. The General Manager is expected to uphold the brand's culinary and service standards by being certified in Pei Wei Culinary and Front-of-the-House Operations, able to perform key duties daily to ensure operational excellence.

In this role, the General Manager takes ownership of guest relations to guarantee the best customer satisfaction outcomes. They implement company initiatives and develop strategic plans to boost local marketing efforts and operational efficiencies. The role requires a hands-on leader who not only supervises but actively trains, mentors, and develops staff at all levels. Key responsibilities include recruitment, hiring, and training of team members according to internal specifications, maintaining safety and sanitation standards, conducting regular quality checks, managing budgets including food and labor costs, and handling administrative tasks such as payroll and invoicing.

Safety and sanitation are crucial components of this job, ensuring the restaurant environment is pristine and compliant with all state and federal guidelines. The General Manager must secure and maintain appropriate food handler certifications and ensure that the facility undergoes timely repairs and maintenance. Additionally, this position fosters a culture of respect and quality employee experience while promoting a sales-oriented atmosphere among team members.

Leadership competencies essential for this role include conflict management, team building, emotional intelligence, adaptability to change, effective scheduling, food safety focus, and results-driven management. The General Manager champions these competencies to build a highly engaged, efficient team dedicated to achieving key performance metrics without compromising long-term goals.

Physical demands include the ability to stand and walk for extended periods, and to lift and transport items weighing up to 30 pounds, reflecting the active nature of restaurant management. Pei Wei Asian Kitchen offers an inclusive and supportive work environment committed to equal opportunity and reasonable accommodations for employees.

Overall, this General Manager role is ideal for motivated individuals with prior management experience looking to lead a vibrant restaurant team while enhancing guest experiences and operational success. The position offers a rewarding challenge in a fast-paced, customer-focused setting with the backing of a reputable and growing restaurant brand.