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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Pei Wei Asian Kitchen is a contemporary fast-casual restaurant chain specializing in serving authentic Asian cuisine with a modern twist. Known for its flavor-packed dishes and commitment to fresh ingredients, Pei Wei offers a vibrant dining experience aimed at delivering excellent customer service and high-quality food. The restaurant chain is dedicated to operational excellence, maintaining high standards in food preparation, cleanliness, and customer satisfaction. As part of their continued growth and commitment to quality, Pei Wei seeks a skilled and motivated General Manager to lead one of their restaurant locations.
The General Manager at Pei Wei Asian Kitchen pl... Show More
The General Manager at Pei Wei Asian Kitchen pl... Show More
Job Requirements
- High school diploma or GED required
- 2 years general manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Obtains and keeps current appropriate safe food handlers permit within 6 months
- Ability to reach, bend, balance and transport objects weighing up to 30 lbs during shift
- Ability to stand and walk for periods of eight to ten hours each shift
- Strong sales building skills
- Proficient in conflict management
- Effective team-building capabilities
- Experienced in hiring and onboarding
- Emotional intelligence
- Comfortable with change
- Effective scheduling skills
- Firm food safety focus
- Results-oriented management style
Job Qualifications
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei Sr./Assistant Manager position for internal candidates
- Certified in Pei Wei Culinary and Front-of-the-House Operations
- Skilled in sales building
- Competent in conflict management
- Experienced in building teams
- Capable of hiring and staffing effectively
- Possesses emotional intelligence
- Adaptable to change
- Ability to schedule effectively
- Strong food safety focus
- Proven ability in driving results and meeting key performance metrics
Job Duties
- Ensures operational excellence of his/her designated restaurant
- Takes ownership of guest relations and customer satisfaction outcomes of his/her designated restaurant
- Implements, cascades, and sustains company initiatives and goals
- Increases sales and operating profit and sets short/long term plans to help meet those goals through local marketing and other internal opportunities
- Certified in Pei Wei Culinary and Front-of-the-House Operations and can perform duties daily
- Fosters a safe, respectful, and quality employee experience
- Supervises, assigns, and delegates task(s) appropriately to management and hourly team members
- Recruits, hires, and trains a full team following internal training specifications for each job position
- Provides on-going leadership and development to immediate management staff which may include but is not limited to: P/L statement accountabilities
- Food and Labor Costs
- Safety and Sanitation
- Acts as a goodwill ambassador to the community of Pei Wei
- Uses performance management tools and processes to ensure all employee performance appraisals are completed, with appropriate coaching, correction and feedback being delivered
- Ensures that all state and federal safety and sanitation guidelines are being followed
- Ensures regular repairs and maintenance of the restaurant in a timely manner
- Handles the administrative tasks in daily operations which may include but is not limited to hiring and terminating processes, invoicing, payroll, and cash handling
- Performs regular line checks to maintain all product quality standards
- Makes sure that all prep lists and order guides are complete
- Takes responsibility for all cost and food inventories
- Obtains appropriate safe food handlers permit within 6 months (or sooner if local regulations dictate) and always keeps permit current
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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