Pei Wei Asian Diner, LLC-Restaurant General Manager

Pei Wei Asian Kitchen is a renowned casual dining restaurant franchise known for its made-to-order Asian cuisine that combines bold flavors with fresh ingredients. Operating across numerous locations, Pei Wei Asian Kitchen is committed to delivering a vibrant guest experience through its diverse menu offerings rooted in the rich culinary traditions of Asia while maintaining a modern and approachable dining atmosphere. The establishment is highly focused on operational excellence, guest satisfaction, and a strong team culture that reflects the brand's core values of quality, service, and community engagement.

The General Manager position at Pei Wei Asian Kitchen is a critical leadership role responsible for overseeing the operational success of a designated restaurant location. This role goes beyond traditional management functions by requiring the candidate to actively lead the restaurant management and hourly teams while ensuring adherence to all company standards, operational processes, and culinary procedures. The General Manager is tasked with fostering a safe, sanitary, and welcoming environment both for guests and employees, which directly impacts the overall quality of the experience provided.

This position demands a highly motivated individual who consistently drives sales growth and profitability by setting both short-term and long-term goals tailored to the local market. The successful candidate will leverage local marketing strategies and internal opportunities to boost restaurant performance. Certification in Pei Wei Culinary and Front-of-the-House Operations is essential, as the General Manager is expected to perform managerial tasks and operational duties on a daily basis. Beyond operational responsibilities, the General Manager plays a vital role as a goodwill ambassador within the community, representing the brand with integrity and professionalism.

Leadership development is a core aspect of this role. The General Manager will provide continuous guidance, mentorship, and performance management to immediate management staff, ensuring key financial metrics like food and labor costs are monitored and controlled. They will also ensure compliance with all state and federal safety and sanitation guidelines while overseeing timely maintenance and repairs of the restaurant facility.

Administrative duties such as hiring, training, payroll, invoicing, and cash handling are integral components of this position. The General Manager must conduct performance appraisals that include coaching and corrective feedback to support team member growth. Additionally, maintaining product quality through regular line checks and managing inventory are crucial tasks to uphold the brand’s standards.

This role requires a hands-on leader who can thrive in a fast-paced environment and develop a high-performing team culture that values respect, inclusion, and collaboration. The General Manager must also be adept at addressing conflicts effectively, managing schedules for optimal labor efficiency, and maintaining a food safety-focused team. The position entails physical requirements such as the ability to stand for extended periods and the capability to transport objects up to 30 pounds, reflecting the dynamic nature of restaurant operations.

Joining Pei Wei Asian Kitchen as a General Manager offers the opportunity to be part of a brand that values innovation, team engagement, and guest satisfaction while delivering authentic Asian culinary experiences. This full-time leadership position demands a passionate candidate ready to bring operational excellence, drive business growth, and lead a dedicated team in a vibrant restaurant setting.