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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
performance bonuses
Job Description
Pei Wei Asian Kitchen is a dynamic and fast-growing restaurant chain specializing in fresh, flavorful Asian cuisine. Known for its commitment to quality and authentic flavors, Pei Wei has built a strong reputation in the casual dining market by offering an approachable yet innovative menu with a focus on customer satisfaction. Pei Wei supports a vibrant company culture grounded in operational excellence, employee development, and community engagement. The company continually invests in training and resources to ensure that team members and management are empowered to deliver outstanding food and service in a safe and welcoming environment. The employment type is... Show More
Job Requirements
- High school diploma or GED
- 2 years general manager experience for external candidates
- 6 months Pei Wei senior or assistant manager position for internal candidates
- certification in Pei Wei culinary and front-of-the-house operations
- ability to stand and walk for 8 to 10 hours per shift
- capability to reach, bend, balance and transport objects weighing up to 30 pounds
- obtain and maintain safe food handlers permit within 6 months or as local regulations require
- strong leadership and interpersonal skills
- proficiency in administrative tasks such as payroll, invoicing, and cash handling
- commitment to food safety and sanitation regulations
- flexibility to manage change and prioritize operational goals
Job Qualifications
- High school diploma or GED
- minimum 2 years general manager experience for external candidates
- 6 months senior or assistant manager experience for internal candidates
- certification in Pei Wei culinary and front-of-the-house operations
- strong leadership and team-building skills
- ability to manage budgets including food and labor costs
- knowledge of safety and sanitation regulations
- excellent conflict management and problem-solving skills
- effective communication and interpersonal abilities
- proficiency with performance management and employee coaching
- ability to adapt to changing environments
- demonstrated sales building and marketing capabilities
Job Duties
- Ensures operational excellence of designated restaurant
- takes ownership of guest relations and customer satisfaction outcomes
- implements, cascades, and sustains company initiatives and goals
- increases sales and operating profit through local marketing and internal opportunities
- certified in Pei Wei culinary and front-of-the-house operations and performs duties daily
- fosters a safe, respectful, and quality employee experience
- supervises, assigns, and delegates tasks to management and hourly team members
- recruits, hires, and trains a full team following internal training specifications
- provides ongoing leadership and development to management staff including P&L accountability, food and labor costs, safety and sanitation
- acts as a goodwill ambassador to the community
- uses performance management tools to complete employee appraisals with coaching and feedback
- ensures compliance with state and federal safety and sanitation guidelines
- manages timely repairs and maintenance
- handles administrative tasks such as hiring, terminating, invoicing, payroll, and cash handling
- performs regular line checks to maintain product quality standards
- completes prep lists and order guides
- manages cost and food inventories
- obtains and maintains safe food handlers permit within required timeframes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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