Pei Wei Asian Diner, LLC-Restaurant General Manager

Garland, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

performance bonuses

Job Description

Pei Wei Asian Kitchen is a dynamic and fast-growing restaurant chain specializing in fresh, flavorful Asian cuisine. Known for its commitment to quality and authentic flavors, Pei Wei has built a strong reputation in the casual dining market by offering an approachable yet innovative menu with a focus on customer satisfaction. Pei Wei supports a vibrant company culture grounded in operational excellence, employee development, and community engagement. The company continually invests in training and resources to ensure that team members and management are empowered to deliver outstanding food and service in a safe and welcoming environment. The employment type is full-time, and while specific salary figures are not stated, the role offers competitive compensation aligned with industry standards for management positions.

The General Manager at Pei Wei Asian Kitchen plays a pivotal role in driving the success of a designated restaurant location. This leadership position requires operational expertise, business savvy, and a genuine passion for hospitality. The General Manager is responsible for maintaining high standards of food quality, service, and cleanliness while fostering a positive and safe working environment for both employees and guests. Key responsibilities include overseeing daily operations, managing budgets and profitability, and promoting company initiatives. The General Manager also ensures compliance with health and safety regulations and leads recruitment, training, and development of team members.

In addition to operational duties, this role involves significant community engagement and acting as a goodwill ambassador for Pei Wei. The General Manager is expected to create an inclusive team culture, build sales through local marketing strategies, and leverage performance management tools to optimize employee performance. Practical skills include proficiency in culinary and front-of-house operations certified by Pei Wei, cost and inventory control, and administrative management such as payroll, invoicing, and cash handling. This position demands excellent interpersonal skills, emotional intelligence, conflict management capabilities, and a strong ability to adapt to change. Overall, the General Manager serves as the key driver of customer satisfaction and business growth within their unit, ensuring the restaurant’s long-term success and community presence.

Job Requirements

High school diploma or GED
2 years general manager experience for external candidates
6 months Pei Wei senior or assistant manager position for internal candidates
certification in Pei Wei culinary and front-of-the-house operations
ability to stand and walk for 8 to 10 hours per shift
capability to reach, bend, balance and transport objects weighing up to 30 pounds
obtain and maintain safe food handlers permit within 6 months or as local regulations require
strong leadership and interpersonal skills
proficiency in administrative tasks such as payroll, invoicing, and cash handling
commitment to food safety and sanitation regulations
flexibility to manage change and prioritize operational goals

Job Qualifications

High school diploma or GED
minimum 2 years general manager experience for external candidates
6 months senior or assistant manager experience for internal candidates
certification in Pei Wei culinary and front-of-the-house operations
strong leadership and team-building skills
ability to manage budgets including food and labor costs
knowledge of safety and sanitation regulations
excellent conflict management and problem-solving skills
effective communication and interpersonal abilities
proficiency with performance management and employee coaching
ability to adapt to changing environments
demonstrated sales building and marketing capabilities

Job Duties

Ensures operational excellence of designated restaurant
takes ownership of guest relations and customer satisfaction outcomes
implements, cascades, and sustains company initiatives and goals
increases sales and operating profit through local marketing and internal opportunities
certified in Pei Wei culinary and front-of-the-house operations and performs duties daily
fosters a safe, respectful, and quality employee experience
supervises, assigns, and delegates tasks to management and hourly team members
recruits, hires, and trains a full team following internal training specifications
provides ongoing leadership and development to management staff including P&L accountability, food and labor costs, safety and sanitation
acts as a goodwill ambassador to the community
uses performance management tools to complete employee appraisals with coaching and feedback
ensures compliance with state and federal safety and sanitation guidelines
manages timely repairs and maintenance
handles administrative tasks such as hiring, terminating, invoicing, payroll, and cash handling
performs regular line checks to maintain product quality standards
completes prep lists and order guides
manages cost and food inventories
obtains and maintains safe food handlers permit within required timeframes