Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Pei Wei is a well-established fast-casual Asian dining restaurant known for its fresh ingredients, made-to-order dishes, and vibrant flavors. With numerous locations nationwide, Pei Wei has built a strong reputation for delivering quality customer service and a unique dining experience. The company emphasizes operational excellence, safety, and employee development to foster a respectful and productive work environment. Pei Wei is committed to creating a positive impact both within its team and the communities it serves, supporting a culture of continuous improvement and customer satisfaction.
The Assistant Manager role at Pei Wei is a pivotal leadership position responsible for supporting the General Manager in overseeing all restaurant operations. This role requires a proactive and knowledgeable individual who can manage both front-of-house and back-of-house functions to ensure a seamless dining experience for guests while maintaining high operational standards. The Assistant Manager must demonstrate strong communication skills, team leadership abilities, and a thorough understanding of Pei Wei’s operational procedures. They serve as the acting leader in the absence of the General Manager, taking full responsibility for the restaurant's performance and team management.
This position plays a vital role in driving business results through meticulous monitoring of food quality, safety guidelines, and financial controls such as food costs and labor. The ideal candidate will have previous management experience, preferably within the restaurant industry, and a strong aptitude for problem-solving and decision-making. Key responsibilities include supervising staff training, managing inventory, handling guest service issues with professionalism, and assisting with recruitment and retention efforts. Adaptability and the ability to maintain composure under pressure are essential traits for success in this role.
Pei Wei values leaders who are coachable and continuously seek to improve their skills and those of their team members. The Assistant Manager helps foster a safe, respectful, and motivating environment that supports team success and guest satisfaction. This role offers an excellent opportunity for career advancement within a dynamic company that values operational excellence and employee growth. Candidates should expect to work in a fast-paced environment requiring physical stamina, including standing for long periods and handling objects up to 30 lbs. The position is full-time and integral to upholding Pei Wei’s standards and contributing to its ongoing success.
The Assistant Manager role at Pei Wei is a pivotal leadership position responsible for supporting the General Manager in overseeing all restaurant operations. This role requires a proactive and knowledgeable individual who can manage both front-of-house and back-of-house functions to ensure a seamless dining experience for guests while maintaining high operational standards. The Assistant Manager must demonstrate strong communication skills, team leadership abilities, and a thorough understanding of Pei Wei’s operational procedures. They serve as the acting leader in the absence of the General Manager, taking full responsibility for the restaurant's performance and team management.
This position plays a vital role in driving business results through meticulous monitoring of food quality, safety guidelines, and financial controls such as food costs and labor. The ideal candidate will have previous management experience, preferably within the restaurant industry, and a strong aptitude for problem-solving and decision-making. Key responsibilities include supervising staff training, managing inventory, handling guest service issues with professionalism, and assisting with recruitment and retention efforts. Adaptability and the ability to maintain composure under pressure are essential traits for success in this role.
Pei Wei values leaders who are coachable and continuously seek to improve their skills and those of their team members. The Assistant Manager helps foster a safe, respectful, and motivating environment that supports team success and guest satisfaction. This role offers an excellent opportunity for career advancement within a dynamic company that values operational excellence and employee growth. Candidates should expect to work in a fast-paced environment requiring physical stamina, including standing for long periods and handling objects up to 30 lbs. The position is full-time and integral to upholding Pei Wei’s standards and contributing to its ongoing success.
Job Requirements
- High school diploma or GED preferred
- Minimum two years of management experience for external candidates
- Minimum one year Pei Wei manager experience or six months Pei Wei manager experience and one year previous restaurant management experience for internal candidates
- Ability to handle physical demands including reaching, bending, balancing, and transporting objects up to 30 lbs
- Capability to stand and walk for eight to ten hours per shift
- Knowledge of state safety and sanitation guidelines
- Excellent communication skills
- Ability to lead and motivate a team
- Proficient in scheduling and inventory systems
Job Qualifications
- Two years of management experience for external candidates
- One year of Pei Wei manager experience or six months Pei Wei manager experience plus one year previous restaurant management experience for internal candidates
- High school diploma or GED preferred
- Proficient in front-of-house and back-of-house operations
- Strong communication and leadership skills
- Ability to train and coach team members
- Experienced in inventory management and scheduling
- Skilled in decision making and problem solving
Job Duties
- Handle guest service issues professionally and with composure
- Foster a safe, respectful, and quality employee experience
- Partner with the General Manager to identify and address opportunities to increase business results using the profit and loss statement
- Follow and execute all state safety and sanitation guidelines
- Ensure proper timing and production of all food orders
- Supervise and facilitate training of food preparation and execution of all menu items, procedures, and recipes
- Maintain all product quality standards through regular line checks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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