Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
Pei Wei is a popular Asian kitchen restaurant chain known for its fresh ingredients and bold flavors. Established with a focus on providing fast-casual dining experiences, Pei Wei combines the quality of full-service Asian cuisine with the convenience of quick service. The company prides itself on delivering exceptional guest experiences while fostering a respectful and engaging work environment for its employees. With numerous locations across the country, Pei Wei has established a reputation for its innovative menu offerings and commitment to high operational standards.
The Assistant Manager position at Pei Wei is a dynamic leadership role that calls for an experienced individual capable of independently managing day-to-day restaurant operations. Reporting directly to the General Manager, the Assistant Manager is integral to sustaining the restaurant's smooth functioning and ensuring compliance with Pei Wei's quality and service standards. This role requires someone who can lead the team effectively in both the dining room and kitchen environments, maintain high levels of food quality and safety, and support business objectives through strategic planning and staff development.
The Assistant Manager is entrusted with numerous responsibilities, from supervising food preparation and production to handling guest service issues with professionalism and composure. This role is pivotal in fostering a positive work atmosphere, ensuring safety and sanitation guidelines are adhered to, and managing inventory and cost controls in partnership with the General Manager. Acting as the restaurant's leader in the absence of the General Manager, this position demands strong communication skills, decision-making abilities, and a commitment to continuous improvement. The role also supports recruiting, hiring, training new staff, and developing future managers and shift leaders. Proficiency in restaurant ordering systems and business forecasting is essential, as is the ability to manage schedules to optimize labor costs while maintaining optimal staffing levels.
Pei Wei seeks an Assistant Manager who embraces challenges, demonstrates sound judgment, and is committed to operational excellence. The ideal candidate will have substantial management experience, preferably within the restaurant industry, and a clear understanding of front-of-house and back-of-house operations. This opportunity offers a chance to grow within a respected fast-casual dining company that values team collaboration, employee development, and delivering memorable dining experiences to its guests. Employment type is full-time with a competitive salary commensurate with experience and qualifications. The role also includes various employee benefits that support well-being and work-life balance.
The Assistant Manager position at Pei Wei is a dynamic leadership role that calls for an experienced individual capable of independently managing day-to-day restaurant operations. Reporting directly to the General Manager, the Assistant Manager is integral to sustaining the restaurant's smooth functioning and ensuring compliance with Pei Wei's quality and service standards. This role requires someone who can lead the team effectively in both the dining room and kitchen environments, maintain high levels of food quality and safety, and support business objectives through strategic planning and staff development.
The Assistant Manager is entrusted with numerous responsibilities, from supervising food preparation and production to handling guest service issues with professionalism and composure. This role is pivotal in fostering a positive work atmosphere, ensuring safety and sanitation guidelines are adhered to, and managing inventory and cost controls in partnership with the General Manager. Acting as the restaurant's leader in the absence of the General Manager, this position demands strong communication skills, decision-making abilities, and a commitment to continuous improvement. The role also supports recruiting, hiring, training new staff, and developing future managers and shift leaders. Proficiency in restaurant ordering systems and business forecasting is essential, as is the ability to manage schedules to optimize labor costs while maintaining optimal staffing levels.
Pei Wei seeks an Assistant Manager who embraces challenges, demonstrates sound judgment, and is committed to operational excellence. The ideal candidate will have substantial management experience, preferably within the restaurant industry, and a clear understanding of front-of-house and back-of-house operations. This opportunity offers a chance to grow within a respected fast-casual dining company that values team collaboration, employee development, and delivering memorable dining experiences to its guests. Employment type is full-time with a competitive salary commensurate with experience and qualifications. The role also includes various employee benefits that support well-being and work-life balance.
Job Requirements
- 2 years management experience for external candidates
- 1 year Pei Wei manager experience or 6 months Pei Wei manager experience with 1 year previous restaurant management experience for internal candidates
- High school diploma or GED preferred
- Ability to make timely and fact-based decisions
- Willingness to learn and adapt quickly
- Completion of front-of-house and back-of-house certification
- Ability to observe and coach team members effectively
- Capability to handle physical demands such as reaching, bending, balancing, and lifting up to 30 pounds
- Ability to stand and walk for up to eight to ten hours each shift
Job Qualifications
- Management experience in a restaurant setting preferred
- Ability to effectively communicate with all levels of the organization
- Strong leadership and decision-making skills
- Knowledge of food safety and sanitation standards
- Experience in training and developing team members
- Competency in front-of-house and back-of-house operations
- Proficiency in restaurant ordering and inventory systems
Job Duties
- Handle guest service issues professionally and with composure
- Foster a safe, respectful and quality employee experience
- Partner with the General Manager to identify and address opportunities to increase business results using the profit and loss statement
- Follow and execute all state safety and sanitation guidelines
- Ensure proper timing and production of all food orders consistently
- Supervise and facilitate training of food preparation and execution of all menu items, procedures, and recipes
- Maintain all product quality standards by performing regular line checks
- Complete all prep lists, order guides, and cost and food inventories thoroughly
- Support business goals including food costs, labor, and team member retention
- Supervise, assign, and delegate tasks and give direction to staff and management
- Assist the General Manager in recruiting, hiring, and training
- Act as a goodwill ambassador to the community
- Oversee regular repairs and maintenance of the restaurant
- Assist in the development of other managers and shift leaders
- Be proficient and knowledgeable in placing all restaurant orders
- Partner with the General Manager to forecast sales and develop staffing schedules
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
