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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career Development
flexible scheduling
Job Description
Pei Wei is a prominent restaurant chain specializing in Asian-inspired cuisine, known for delivering fresh and flavorful dishes in a fast-casual dining environment. With a strong commitment to quality and exceptional customer service, Pei Wei has established a loyal customer base and continues to expand its operations across various locations. The company's dedication to operational excellence and employee development ensures a vibrant workplace culture where team members can thrive and grow professionally. As a dynamic and growing business, Pei Wei places a significant emphasis on leadership roles that maintain high standards in both food quality and customer experience to uphold... Show More
Job Requirements
- 2 years management experience for external candidates
- 1 year Pei Wei manager experience or 6 months Pei Wei manager experience and 1 year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- ability to reach, bend, balance and transport objects weighing up to 30 lbs
- ability to stand and walk for periods of eight to ten hours
- knowledge of state safety and sanitation guidelines
- strong leadership and communication skills
- ability to deliver constructive coaching
- proficiency in ordering systems such as Coke, DSI, Ed
- capability to develop work schedules aligning with labor goals
Job Qualifications
- 2 years management experience for external candidates
- 1 year Pei Wei manager experience or 6 months Pei Wei manager experience and 1 year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- strong decision-making skills applying data from multiple sources as well as experience
- ability to make timely decisions balancing urgency with long-term goals
- good judgment
- adaptive learning skills including quickly grasping and applying new concepts
- experience leveraging previous learning to solve new problems
- ability to review successes and failures for improvement
- knowledge of FOH and BOH operations and ability to train team members in all positions
- coaching skills including observing behaviors, providing constructive feedback, and modeling desired behaviors
- effective communication and leadership skills
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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