Pei Wei Asian Diner, LLC-Restaurant Assistant Manager

Friendswood, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Job Description

Pei Wei Asian Diner is a well-established fast-casual restaurant chain known for its fresh, made-to-order Asian dishes inspired by the flavors of pan-Asian cuisine. With a commitment to quality ingredients, exceptional guest service, and a vibrant team culture, Pei Wei continuously strives to deliver a memorable dining experience to its customers. As a dynamic and rapidly growing brand in the foodservice industry, Pei Wei offers career opportunities focused on leadership, innovation, and guest satisfaction. The company prides itself on fostering an inclusive workplace where employees are empowered to develop professionally and contribute meaningfully to the brand's success. Pei Wei's restaurants operate with operational excellence and an emphasis on teamwork, ensuring every guest receives high-quality meals served efficiently in a clean, welcoming environment.

The role of Assistant Manager at Pei Wei Asian Diner is a pivotal leadership position directly reporting to the General Manager. This role demands an individual capable of managing both front-of-house and back-of-house operations to meet or exceed Pei Wei's rigorous operational standards. The Assistant Manager is expected to lead the restaurant team with minimal oversight, demonstrating strong communication skills and leadership acumen. This position carries the responsibility of maintaining day-to-day restaurant operations, ensuring food quality, guest satisfaction, employee training, and adherence to safety and sanitation regulations. The Assistant Manager acts as a critical extension of the General Manager, assuming full leadership duties when the General Manager is unavailable. This includes overseeing staff scheduling, inventory control, cost management, and maintaining a positive and productive work environment. By collaborating closely with the General Manager, the Assistant Manager plays a strategic role in identifying business growth opportunities through analysis of profit and loss statements and other operational metrics. This role is ideal for candidates who possess strong decision-making capabilities, adaptability, and a passion for cultivating a customer-focused culture within a fast-paced dining setting. With opportunities for advancement and skill development, this is an exciting role for individuals eager to grow within the hospitality industry while contributing to the success of a nationally recognized brand.

Job Requirements

Minimum of two years management experience for external candidates
one year of Pei Wei Manager experience or six months of Pei Wei Manager experience combined with one year of previous restaurant management experience for internal candidates
high school diploma or GED preferred
ability to reach, bend, balance and transport objects weighing up to 30 lbs
ability to stand and walk for eight to ten hours per shift
excellent decision-making skills
adaptability to unfamiliar tasks
successful completion of FOH and BOH certification
experience providing ongoing coaching and feedback
strong leadership and communication skills
ability to handle guest service issues professionally
capable of managing time-sensitive food production

Job Qualifications

Two years of management experience for external candidates
one year of Pei Wei Manager experience or six months of Pei Wei Manager experience with one year of previous restaurant management experience for internal candidates
high school diploma or GED preferred
strong decision-making skills using data and experience to support fact-based decisions
ability to apply adaptability in learning new concepts quickly
proficient in both front-of-house and back-of-house operations with the ability to train team members in all positions
experience in coaching team members constructively to build confidence and improve performance

Job Duties

Handles guest service issues professionally and with composure
fosters a safe, respectful and quality employee experience
partners with the GM to identify and address opportunities to increase business results using the P&L
accountable for following and executing all state safety and sanitation guidelines
consistently ensures proper timing and production of all food orders
supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
is responsible for maintaining all product quality standards by performing regular line checks
thoroughly completes all prep lists, order guides, and all cost and food inventories
supports the goals of the business including but not limited to food costs, labor, and team member retention
supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
is responsible for assisting the General Manager in recruiting, hiring, training
acts as a goodwill ambassador to the community of Pei Wei
is responsible for regular repairs and maintenance of the restaurant
is responsible for assisting the General Manager in the development of other managers and Shift Leaders
is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals