Pediatric Urgent Care - Front Desk Associate (Per Diem) Paramus, NJ

Paterson, NJ, USA|Onsite, Travel

Job Overview

Employment Type

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $25.00

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

401(k)

Dental Insurance

Vision Insurance

Life insurance

Employee assistance program

Job Description

PM Pediatric Care is a dedicated healthcare provider specializing in pediatric services, committed to delivering compassionate and comprehensive medical care to children and their families. As a leading pediatric care company, PM Pediatric Care emphasizes creating a supportive and welcoming environment where families feel valued and cared for at every visit. With a firm belief in their mission, vision, and core values, the team strives to maintain a culture of empathy, respect, and excellence in healthcare. PM Pediatric Care prides itself on fostering a workplace where employees are passionate about their roles and genuinely committed to improving the lives of... Show More

Job Requirements

High school diploma or GED
Prior front desk, concierge, customer service or other hospitality experience preferred
Ability to work flexible work schedules based on office needs
Intermediate skills with Microsoft Office Suite
Excellent customer service and telephone skills
Strong verbal and written communication skills
Ability to calculate simple figures such as adding up receipts, counting cash drawers or subtracting to give change
Prior experience in a healthcare environment preferred
Ability to navigate multiple computer systems
Superior situational awareness and ability to react to urgent situations
Ability to work independently in a fast-paced environment
Team player
Professional and friendly demeanor

Job Qualifications

Team player that can function independently in a fast-paced environment
Intermediate skills with Microsoft Office Suite
Ability to work flexible work schedules based on office needs with occasional travel to another site
Excellent customer service and telephone skills
Strong verbal and written communication skills
Professional and friendly demeanor
Quality focused and detail oriented
Ability to calculate simple figures such as adding up receipts, counting cash drawers or subtracting to give change
Outstanding time management, organizational, and critical thinking skills
Superior situational awareness and ability to successfully react to urgent situations
Prior experience in a healthcare environment and knowledge of medical insurance preferred
Socially perceptive and ability to relate to children and how they interact with their families
Comfortability with routinely shifting demands
Navigate multiple computer systems
Prior front desk, concierge, customer service or other hospitality experience preferred
High school diploma or GED

Job Duties

Greets families professionally both in person and on the phone
Answers patient/family questions to the best of his or her ability and/or seeks clarification and instruction when needed
Accesses empathy and active listening in difficult interpersonal situations
Supports patient care quality initiatives as directed
Coordinates escalations and urgent issues to ensure timely and complete resolutions
Collaborates and communicates with site leadership to facilitate management of complex patient issues
Employs PM Pediatric Care's core values to help patients, families, and other team members navigate PM systems before, during, and after a visit
Monitors and manages patient flow throughout the waiting and registration process including assisting families with initiating the self-registration process
Is in alignment with all distributed education to keep current on workflows, responsibilities, and technology
Registers all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA compliance
Manages and acts upon all incoming patient documents, mail and correspondence utilizing proper documentation and storage
Maintains confidentiality and privacy of all patient accounts and adheres to all HIPAA guidelines
Performs opening and closing duties including but not limited to organizing, stocking, sanitizing, and reconciling
Executes other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: