Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Exact $20.50
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Benefits

Unlimited colleague and friends & family discounted room rates
Holiday pay if working on a Hyatt recognized Holiday
Complimentary employee meals
competitive benefit package
supportive work environment
Career advancement opportunities
Job enrichment

Job Description

Hyatt is a globally recognized hospitality company known for its dedication to providing luxury accommodations and exceptional guest experiences. With a presence in many countries, Hyatt hotels offer not only comfortable lodging but also an environment where guests feel valued and cared for. The company emphasizes the importance of attentive and caring associates who contribute significantly to creating memorable encounters for every guest. Hyatt’s commitment to excellence in customer service has positioned it as a leader in the hotel industry, consistently attracting guests who seek both comfort and quality during their travels.

The PBX Host role at Hyatt... Show More

Job Requirements

  • high school diploma or equivalent
  • excellent typing skills
  • strong customer service orientation
  • ability to work full time/seasonal hours
  • excellent phone etiquette
  • good communication skills
  • ability to multitask
  • ability to remain calm under pressure

Job Qualifications

  • a true desire to satisfy the needs of others in a fast-paced environment
  • previous hotel front desk experience or 2+ years of customer service strongly preferred
  • refined verbal communication skills
  • ability to stand for long periods of time
  • ability to lift, pull, and push a moderate weight (about 25 pounds)

Job Duties

  • manage guest registration process
  • communicate hotel services and promotions to guests
  • handle high volume of phone calls and computer tasks
  • process forms of payment efficiently
  • respond to guest inquiries promptly
  • maintain pleasant attitude and excellent phone demeanor
  • work effectively under pressure

Job Location

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