Patient Services Manager

Aramark Healthcare+ is a renowned global leader in food and facilities services catering specifically to healthcare environments. With a presence in 15 countries worldwide, Aramark is committed to delivering exceptional service to millions of guests daily, particularly within acute care settings such as hospitals. Known for its mission rooted in service and dedication to communities, Aramark strives to foster an inclusive workplace where employees can thrive professionally and personally. Their approach encourages development of talents, passion fueling, and empowerment for career growth, emphasizing equal employment opportunities regardless of race, religion, or other protected statuses. The company is recognized not only for its comprehensive service offerings but also for its commitment to environmental sustainability and social responsibility.

This job opportunity is based at San Joaquin General Hospital in French Camp, CA, within the Food & Nutrition Department. The role offered is Patient Services Manager, a key leadership position responsible for managing patient dining operations. The manager will develop and execute dining solutions tailored to meet patient nutritional needs, accommodate preferences, and ensure compliance with healthcare regulations. This position applies advanced technical training and knowledge of government-mandated healthcare nutrition standards to maintain healthy, compliant menu programs specifically in an acute care environment.

The Patient Services Manager will oversee daily operations including managing patient food service, leading the patient service team, conducting quality assessments through patient and departmental rounds, and enforcing safety and sanitation standards. This individual will also supervise tray line operations and room service programs to guarantee high standards of quality and operational efficiency.

Compensation for this salaried position ranges from $72,000 to $85,000 annually, reflecting Aramark's good faith estimate at the time of posting. The role also includes an attractive benefits package encompassing medical, dental, vision insurance, retirement plans such as 401(k), paid personal time off including parental leave, and disability coverage. Relocation assistance is available for qualified candidates, highlighting Aramark's commitment to attracting and retaining top talent.

Working as a Patient Services Manager at Aramark involves leadership responsibilities where the incumbent will employ Aramark's coaching model to develop and engage team members, recognize and reward contributions, and uphold operational goals and safety standards. Maintaining strong client relationships and delivering excellent customer service aligned with Aramark's standard service model is critical. The role also includes financial stewardship by assisting with departmental financial management, improving cost controls, labor management, and profit optimization, ensuring the department meets its financial and operational excellence targets.

Aramark's culture promotes continuous improvement and expects team members to adapt to changing duties and assignments to fulfill the commitment to quality and service excellence in patient food service operations. Given the acute care setting, experience in managing patient meal service and tray line execution in a hospital environment is highly valued, along with a strong understanding of fast-paced, patient-centered service delivery.

Overall, this position represents a vital leadership opportunity within a respected organization dedicated to the healthcare sector, offering competitive compensation, comprehensive benefits, and a fulfilling career path for professionals passionate about enhancing patient nutrition and dining experiences.