Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Aramark Healthcare is a leading provider of food and nutrition services within the healthcare industry, renowned for delivering high-quality dining experiences that support the health and well-being of patients and customers. Operating within the foodservice and facilities management sector, Aramark serves millions of guests daily across 15 countries worldwide, including the United States. At the core of Aramark’s mission is a commitment to service excellence, sustainability, and community support, which collectively foster a positive work culture that values diverse talents, encourages professional growth, and strives to reach new levels of operational success. Aramark’s reputation for innovation and dedication to quality has made it a preferred partner for healthcare institutions, including Baylor Scott and White All Saints Medical Center in Ft. Worth, TX.
Positioned within this esteemed network, the Patient Services Manager role at Baylor Scott and White All Saints Medical Center represents a critical leadership opportunity within Aramark’s Food & Nutrition Department. This role is responsible for overseeing patient food service operations, ensuring that dietary and nutritional standards mandated by government regulations are effectively translated into healthy menu options tailored to patient and customer preferences. The Patient Services Manager supports the operations team by developing and executing dining solutions that enhance patient satisfaction while maintaining compliance with health and safety standards.
This position requires a dynamic leader capable of managing and motivating a team of more than 15 employees, driving operational excellence, and meeting contractual performance metrics. Utilizing technical training and expertise in nutrition, the Patient Services Manager will lead initiatives to optimize food service delivery, including supervising meal preparation and distribution, managing tray line operations, and ensuring sanitation protocols are rigorously followed. Furthermore, the role demands strong leadership skills to engage and develop team members through coaching and recognition while fostering effective client relationships to deliver superior service outcomes. This full-time management position offers a platform to influence foodservice quality directly within a fast-paced healthcare environment and contributes to the overall patient experience through thoughtful menu planning and operational oversight. This role also encompasses financial management responsibilities to assist with budget adherence and margin improvements according to Aramark’s standardized processes.
Positioned within this esteemed network, the Patient Services Manager role at Baylor Scott and White All Saints Medical Center represents a critical leadership opportunity within Aramark’s Food & Nutrition Department. This role is responsible for overseeing patient food service operations, ensuring that dietary and nutritional standards mandated by government regulations are effectively translated into healthy menu options tailored to patient and customer preferences. The Patient Services Manager supports the operations team by developing and executing dining solutions that enhance patient satisfaction while maintaining compliance with health and safety standards.
This position requires a dynamic leader capable of managing and motivating a team of more than 15 employees, driving operational excellence, and meeting contractual performance metrics. Utilizing technical training and expertise in nutrition, the Patient Services Manager will lead initiatives to optimize food service delivery, including supervising meal preparation and distribution, managing tray line operations, and ensuring sanitation protocols are rigorously followed. Furthermore, the role demands strong leadership skills to engage and develop team members through coaching and recognition while fostering effective client relationships to deliver superior service outcomes. This full-time management position offers a platform to influence foodservice quality directly within a fast-paced healthcare environment and contributes to the overall patient experience through thoughtful menu planning and operational oversight. This role also encompasses financial management responsibilities to assist with budget adherence and margin improvements according to Aramark’s standardized processes.
Job Requirements
- At least two years of patient food service experience
- Two to three years of management experience
- Two to three years of experience leading teams of 15 or more
- Bachelor degree or equivalent experience
Job Qualifications
- Requires at least two years of patient food service experience
- Requires two to three years of management experience
- Requires two to three years of experience leading 15 plus size teams
- Bachelor degree or equivalent experience
Job Duties
- Manages patient food service activities, complying with established standards
- Leads patient service staff to ensure meals are properly prepared and delivered to patients
- Conducts rounds on patients/departments
- Oversees the diet office and the service ambassador program
- Record safety and sanitation compliance
- Supervises tray line operation and/or the room service program
- Leverage Aramark's coaching model to engage and develop team members to their fullest potential
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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