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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $32.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Job Description
The Willamette Valley Cancer Institute and Research Center (WVCI) is a leading oncology practice located in Eugene, Oregon. As part of the US Oncology Network, WVCI is dedicated to providing comprehensive and compassionate cancer care to patients in the Willamette Valley and surrounding communities. The center combines expert clinical care with innovative research to offer the latest treatments and technologies in cancer management. With a team of experienced oncologists, nurses, and support staff, WVCI emphasizes a patient-centered approach that fosters healing, hope, and empowerment for those facing cancer. The organization values adherence to ethical standards, compliance with regulatory requirements including... Show More
Job Requirements
- High school diploma or equivalent
- Some receptionist or office experience preferred
- Proficiency with computer systems and Microsoft Outlook, Word, and Excel
- Surgery scheduling experience strongly preferred
- Must successfully complete required e-learning courses within 90 days of occupying position
- Demonstrates adaptability
- Shows work commitment
- Commits to quality
Job Qualifications
- High school diploma or equivalent
- Some receptionist or office experience preferred
- Proficiency with computer systems including Microsoft Outlook, Word, and Excel
- Strongly preferred surgery scheduling experience
- Must successfully complete required e-learning courses within 90 days of hire
- Demonstrate adaptability by handling day-to-day work challenges confidently
- Demonstrate work commitment by setting high performance standards and working efficiently
- Commit to quality by emphasizing the delivery of quality products and/or services
Job Duties
- Provide and explain paperwork for patients to complete prior to examination
- Collect, proof for completeness, and file patient forms
- Update demographics and insurance information in the system
- Collect co-pays and balances, provide receipts
- Answer, screen, and respond to routine questions, route to appropriate personnel, or take thorough messages
- Page clinic personnel as appropriate
- Communicate messages accurately and timely according to procedures
- Coordinate surgery scheduling and care with local hospitals and surgery centers
- Schedule returning appointments in accordance with physician and office guidelines
- Provide patients with appointment details such as time, location, directions, and instruction sheets
- Record patient cancellations and missed appointments
- Reschedule appointments and notify appropriate staff
- Adhere to confidentiality, state, federal, and HIPAA laws and guidelines regarding patient records
- Perform other duties as requested or assigned, including typing memos and forms
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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