Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $29,759.16 - $37,438.15
Work Schedule
Weekend Shifts
Benefits
vision coverage
associate discounts
Career development programs
inclusive work environment
Collaborative team culture
Paid training
Equal opportunity employer
Job Description
MyEyeDr. is a premier healthcare company dedicated to total vision care, blending a unique retail experience with exceptional healthcare services. Known for its commitment to accessible eye care, MyEyeDr. welcomes all insurance plans and offers a wide range of stylish eyewear options designed to meet the diverse needs of its patients. The company employs a team of trusted community doctors and knowledgeable staff who provide personalized and compassionate care to help patients live their best lives. MyEyeDr. is recognized for its inclusive and collaborative work environment that fosters personal growth and professional development. As a forward-thinking organization, MyEyeDr. focuses on... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Ability to prioritize multiple tasks under pressure
- Strong communication skills
- Flexibility to work some evenings and weekends
- Ability to multitask and handle a fast-paced environment
- Basic computer proficiency
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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