Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $29,481.99 - $37,433.33
Work Schedule
Weekend Shifts
Benefits
Career growth through role specific training programs
vision coverage
associate discounts on products
Job Description
MyEyeDr. is a premier healthcare company specializing in total vision care, offering a unique retail experience tailored to meet the diverse needs of its patients. Operating as a high-growth business, MyEyeDr. distinguishes itself in the optical industry by making healthcare accessible to all through a welcoming of all insurance plans and providing an extensive selection of stylish eyewear. The company is known for its trusted community doctors and knowledgeable teams committed to delivering exceptional, personalized experiences to patients. By integrating healthcare with retail, MyEyeDr. creates a warm and inclusive environment for both patients and employees alike, emphasizing the importance of... Show More
Job Requirements
- High school diploma or equivalent
- Experience in front desk, reception, or customer service roles
- Strong organizational skills
- Ability to multitask and prioritize tasks under pressure
- Excellent communication skills
- Basic computer proficiency
- Flexible availability for weekend and evening shifts
- Positive and patient centric attitude
Job Qualifications
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized and able to prioritize multiple tasks under pressure while providing best in class service
- Friendly, caring, and patient centric with strong communication skills
- Computer savvy with excellent oral and written communication skills
- Professional attitude with the ability to problem solve and respond to patient service requests
- Team player with a collaborative mindset
Job Duties
- Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Manage multiple phone lines, greet patients and walk ins, schedule appointments and assist office staff duties as needed
- Cross train to other office support roles such as Eyewear Consultants and Optometric Technicians as needed
- Collaborate with doctor(s) and team members to provide seamless patient experience
Job Qualifications
Experience
No experience required
Job Location
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