Patient Service Representative DMC Urology & Men's Health Center
Job Overview
Employment Type
Full-time
Benefits
sign on bonus
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Job Description
DMC Urology & Men s Health Center at Sinai-Grace Hospital is a reputable medical facility known for providing specialized care in urology and men s health. Situated within the Sinai-Grace Hospital network, this center is committed to delivering high-quality patient care through advanced medical expertise and compassionate service. The center operates as part of Tenet Physician Resources, a well-established healthcare network focused on fostering excellence in patient services and professional medical practice. Tenet emphasizes a supportive work environment that values diversity and inclusion, ensuring equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, genetic information, sexual... Show More
Job Requirements
- High school diploma or GED
- two years of customer service experience preferably in a medical office setting
- completion of medical office assistant program preferred
- healthcare management or administration certification preferred
- ability to comply with Tenet Healthcare vaccination policies
Job Qualifications
- High school diploma or GED
- completion of medical office assistant program preferred
- healthcare management or administration certification preferred
- two years of customer service experience preferably in a medical office setting
Job Duties
- Greet patients entering the physician practice
- answer office phones
- make appointments
- confirm appointments and reschedule when necessary
- check in patients and collect accurate patient demographics
- enter data into electronic system and verify insurance
- assist in checking out patients and assist with referral processing and scheduling
- collect co-pays and post charges
- perform charge entry and patient balance processing
- distribute information to patients regarding office policies and procedures
- explain and enroll patients in the patient portal
- perform additional responsibilities as needed
Job Location
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