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Patient Service Representative - Dermatology

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.75 - $22.75
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Benefits

PTO available day 1 for eligible hires
free health insurance options for full-time single coverage on Avera High Deductible Health Plan
up to 5% employer matching contribution for retirement
career development guided by hands-on training and mentorship

Job Description

Avera Medical Group Dermatology-Sioux Falls is a respected healthcare provider specializing in dermatological services within a multidisciplinary medical environment. Known for its commitment to high-quality patient care and innovative medical practices, Avera Medical Group integrates compassionate service with cutting-edge technology to provide comprehensive skin care solutions. They prioritize not only the health and well-being of their patients but also foster a collaborative workplace culture that values each team member's contribution. The clinic operates within a broad healthcare system that aims to transform the patient experience by Moving Health Forward through continuous improvement, education, and exceptional service delivery.

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Job Requirements

  • High School diploma or GED equivalent or 1-3 months related experience and or training
  • Ability to perform essential job functions including visual acuity adequate to perform position duties
  • Ability to communicate effectively with others including hearing understanding and distinguishing speech and other sounds
  • Commitment to applying Avera's mission vision core values and social principles daily
  • Maintain confidentiality
  • Work effectively in a team environment coordinating work flow
  • Comply with relevant safety principles laws regulations including but not limited to CMS The Joint Commission DHHS and OSHA as applicable

Job Qualifications

  • High School diploma or GED equivalent or 1-3 months related experience and or training or equivalent combination of education and experience
  • Ability to perform essential job functions including having visual acuity adequate to perform position duties
  • Effective communication skills including the ability to hear understand and distinguish speech and other sounds
  • Commitment to Avera's mission vision core values and social principles
  • Ability to work effectively within a multidisciplinary team environment
  • Understanding of safety principles laws regulations and standards relevant to healthcare settings

Job Duties

  • Welcomes patients checking them in and completing registration which includes verifying demographics insurance and collection of any service payments
  • Responsible for insurance verifications authorizations and getting consent and waiver forms signed as appropriate
  • Responsible for scanning all pertinent information into the patient's record
  • Answers and addresses calls messages and or faxes routing them to appropriate individuals departments if needed
  • Maintains computer appointment scheduling and follows office scheduling policies parameters
  • Expedites delivery of care by coordinating nurse physician and patient time acts as public relations agent for the physicians by serving the patients in a friendly efficient manner
  • Directs patients to ancillary services as needed

Job Location

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