Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $31,869.51 - $38,135.38
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Opportunities for ongoing training
Supportive team environment
competitive salary
Employee wellness programs
Job Description
OrthoArkansas is a leading orthopedic healthcare provider dedicated to delivering exceptional patient care through its network of specialized clinics focused on musculoskeletal health. Renowned for its commitment to quality and compassionate service, OrthoArkansas has established itself as a trusted name in orthopedic treatment and rehabilitation. The organization emphasizes a patient-centered approach, ensuring each individual receives personalized treatment plans designed to enhance their mobility, alleviate pain, and improve overall quality of life. OrthoArkansas boasts a collaborative environment where healthcare professionals work seamlessly to provide comprehensive orthopedic services across multiple locations. The company culture is deeply rooted in core values represented by... Show More
Job Requirements
- Equivalent to a high school diploma or GED
- 0 to 6 months of related experience and/or training, or an equivalent combination of education and experience
- Mental alertness and adaptability to office routines and medical office environments
- Previous experience in a clinical setting is preferred
- Basic proficiency in 10-Key, word processing, and typing
- Strong interpersonal and communication skills
- Ability to handle multiple tasks efficiently and effectively in a fast-paced environment
- Detail-oriented with strong organizational skills
- Professionalism in interactions with patients and staff
Job Qualifications
- Equivalent to a high school diploma or GED, with an emphasis on office skills or related areas
- 0 to 6 months of related experience and/or training, or an equivalent combination of education and experience
- Basic proficiency in 10-Key, word processing, and typing
- Strong interpersonal and communication skills
- Ability to handle multiple tasks efficiently and effectively in a fast-paced environment
- Detail-oriented with strong organizational skills
- Professionalism in interactions with patients and staff, maintaining a positive and supportive clinic atmosphere
Job Duties
- Greet every patient with a warm and friendly smile, making them feel welcome from the moment they arrive
- Manage patient check-ins and check-outs, ensuring all necessary procedures are followed accurately
- Collect copays and handle payments with precision and care
- Verify that referrals are on file when required, ensuring compliance with clinic procedures
- Build and manage insurance packages with accuracy, ensuring all patient information is up to date
- Collect, organize, and process charge tickets for each clinic, ensuring proper documentation
- Balance TOS money at the end of each day and submit it according to clinic protocols
- Provide patients with the necessary paperwork and assist them with completion as needed
- Add or update patient demographic information in the system to maintain accurate records
- Make Health Note calls for the next day and assist patients with completing the Health Note questionnaire
- Assist Clinic Assistants with scheduling return visits and rescheduling clinics as needed
- Communicate effectively with clinical staff regarding patient status, including late arrivals and any issues that may delay appointments
- Contact Financial Counselors for patients who are unable to pay their balances, providing them with necessary support
- Offer information and guidance to patients regarding financial options and assistance
- Maintain effective communication with clinical staff to ensure smooth operations and a positive patient experience
- Perform any other related duties as required or assigned to support the clinic's overall functioning
Job Location
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