Patient Service Department Float

Salem Clinic is a well-established healthcare provider located in Salem, Oregon, committed to delivering comprehensive medical services to the local community with a spirit of compassion and respect. Known for its patient-centered approach and professional environment, Salem Clinic offers a range of outpatient services including urgent care, laboratory, and imaging services. The clinic is dedicated to improving health outcomes by providing timely and accessible healthcare. They foster a supportive work atmosphere where employees can thrive, grow, and contribute meaningfully to patient care. Salem Clinic prides itself on its commitment to employee well-being by offering competitive benefits and opportunities for professional development.

The Patient Service Admitting position at Salem Clinic is a critical role that serves as the first point of contact for patients accessing scheduled appointments and various clinical services. This full-time role is based at the Salem Clinic Main location at 2020 Capitol St NE, Salem, OR 97301. As a Patient Service Admitting staff member, you will be responsible for welcoming patients and visitors in a courteous and professional manner, answering phones, scheduling appointments, and effectively communicating between patients and medical support staff. The role requires excellent organizational skills to manage the flow of patients, verify and update patient records, handle insurance referrals, and collect visit fees accurately while maintaining a friendly and helpful demeanor.

Working in this fast-paced environment necessitates strong attention to detail, the ability to multitask, and a commitment to providing top-tier customer service. You will need to be adaptable to flexible working hours, including weekends and holidays, to support the clinic's varied schedule and patient needs. The role also requires physical presence at the clinic and occasionally at other patient service sites as needed. Salem Clinic values individuals who can work independently while contributing positively to the team dynamic.

Full-time employees at Salem Clinic enjoy comprehensive benefits, such as a 401(k) retirement plan with a 10% employer contribution, full clinic-paid premiums for medical, dental, and vision insurance, and access to free lab and imaging services when covered by the clinic’s medical plan. Additional benefits include a health reimbursement account, life and long-term disability insurance, paid time off, holiday pay, flexible spending accounts, athletic and weight management club credits, and a bilingual pay differential program offering a 3% wage increase if qualified. Salem Clinic is committed to providing a supportive workplace that promotes both personal and professional growth while positively impacting the health and well-being of the community. This role is ideal for someone who enjoys helping people, thrives in a dynamic environment, and values being part of a respected healthcare team.